Ready to Make Your Mark?
Are you a strategic thinker and trusted advisor who thrives on solving complex business challenges and creating meaningful customer experiences? Join us as a Principal Consultant and lead high-impact strategic engagements that help clients unlock value, transform their businesses, and achieve measurable outcomes.
In this role, you’ll be at the center of how we help clients navigate their most critical challenges and evolve with purpose. As a client-facing leader, you’ll partner with stakeholders to understand their business goals, uncover opportunities, and identify the barriers preventing them from delivering exceptional experiences. From discovery through execution, you’ll guide clients in addressing challenges such as fragmented or untrusted data, broken customer experiences, and underutilized MarTech investments.
You’ll bring a consultative mindset, strong business acumen, and the ability to translate complex challenges into actionable strategies. Working closely with C-level executives, cross-functional teams, Consulting Leaders, and delivery teams, you’ll shape innovative solutions that drive business impact and bring our strategic vision to life.
The Principal Consultant has an opportunity to Make Your Mark every day solving challenges and seeing the positive impact of your work. Make Your Mark every day — on each other, our clients, our company, our industry, and the community.
What You'll Do
- Lead strategic consulting engagements that solve complex business challenges and deliver transformative solutions that create measurable client impact.
- Partner with clients to understand their business objectives, uncover opportunities, and translate insights into actionable strategies that drive meaningful business outcomes.
- Serve as a trusted advisor and strategic partner to client stakeholders, building strong relationships across all levels of the organization, including executive leadership.
- Own and manage a portfolio of client accounts, serving as the primary point of contact and ensuring exceptional client experiences, alignment, and long-term partnerships.
- Develop and execute account strategies that drive client value, strengthen relationships, and grow consulting revenue across a portfolio of accounts.
- Lead discovery, strategy development, recommendations, and execution planning — ensuring solutions address client challenges related to fragmented data, broken customer experiences, and underutilized MarTech investments.
- Assess business opportunities, develop recommendations, and evaluate ROI to help clients prioritize initiatives that improve customer engagement, operational efficiency, revenue growth, and profitability.
- Apply deep expertise in digital transformation, customer experience, data, and technology ecosystems to guide clients through complex business decisions and evolving market landscapes.
- Collaborate with Consulting Leaders, delivery teams, partners, and cross-functional stakeholders to ensure solutions are practical, scalable, and successfully implemented.
- Identify opportunities to improve consulting methodologies, delivery approaches, and client outcomes through innovation, industry insights, and best practices.
- Stay current on emerging technologies, industry trends, and evolving customer experience practices; represent BlastX Consulting as a thought leader through industry participation and client engagement.
- Partner with the Growth team to support business development efforts, including client expansion opportunities, proposals, and strategic pursuits.
- Contribute to the growth and maturity of the consulting organization through knowledge sharing, mentorship, skill development, and continuous improvement.
- Note: Travel up to 10% for business purposes, determined by client requests or industry events.
- 8+ years of experience in management consulting, with a proven track record of delivering advanced solutions to complex client challenges.
- Hands-on expertise in MarTech, customer experience, and data-driven decision-making.
- Experience working with C-level executives and demonstrating strong business acumen in digital transformation, marketing strategy, and analytics.
- Demonstrated experience owning the full client lifecycle, from onboarding through renewal and expansion.
- Hands-on experience negotiating contracts, pricing and scope with mid-market or enterprise clients.
- Experience managing multiple accounts and competing priorities simultaneously.
- Experience leading client meetings, business reviews and executive presentations.
- Strong communication, presentation, and storytelling skills with the ability to engage and influence senior stakeholders and decision makers.
- The ability to lead multiple high-impact projects with confidence and agility.
- A passion for learning, evolving, and delivering value in every interaction.
- Ability to work independently and manage multiple high-profile clients and projects simultaneously.
- A degree in Business, Marketing, or a related field (preferred).
You also bring
- A consultative mindset, with strong problem-solving skills and the ability to navigate ambiguity and complex client challenges.
- Experience leading conversations with stakeholders, influencing decisions, and translating technical concepts into business value. Excels at communicating complex ideas clearly and confidently, builds trust and alignment across client and internal teams.
- A collaborative approach, with experience mentoring team members and contributing to a strong team environment.
- Understanding how to grow accounts while staying anchored in client goals. You know when to listen, when to push and how to deliver outcomes that matter.
Is BlastX Consulting Right for you?
We’re not a typical boutique consultancy, and that’s intentional.
BlastX Consulting is a digital consultancy focused on advancing a new standard for customer experience. We combine human intelligence, AI, and data to drive measurable business outcomes.
Our clients come to us with real challenges. Fragmented data. Broken experiences. Underused MarTech. We help them fix what’s not working and build what’s next.
Our team is senior, hands-on, and purpose-driven. We show up for our clients, for each other, and for the work. If you want your work to matter, and you have the experience to back it up, we should talk.
What Success looks like
In this role, successful consultants:
- Act as trusted advisors to clients, connecting business challenges to unlock operational, CX and MarTech investments, to deliver real business outcomes and communicating in a way that resonates with both technical and non-technical stakeholders
- Think strategically, translate outside-in market intelligence into client action, then shape those insights into business cases and execute against them.
- Take ownership of client engagements, managing delivery, navigating challenges, and maintaining strong client relationships
- Contribute to team growth by mentoring others, sharing knowledge, and staying current on emerging trends and technologies
A quick note on how we work
This role is fully remote for US-based teammates only. We do ask that you work from your home location. Because of the nature of our work and client commitments, this is not a fit for digital nomads.
Work Authorization - This role is only open to candidates who are currently authorized to work in the United States without sponsorship. We are not able to sponsor visas now or in the future for this position.
You Will Work With
This role involves working closely with our Vice President, Strategic Advisory, Consultants, Growth team members and other subject matter experts
Compensation & Benefits
Salary Range: $140,000 - $180,000.00 USD annually DOE
We offer a competitive salary based on experience and a supportive, challenging, and fun work environment to ensure teamwork, productivity, and teammate happiness. We offer a flexible PTO policy, 60% employer paid medical insurance coverage options, 100% employer paid dental and vision insurance, 401k 4% company matching, profit sharing, education assistance, paid parental leave, performance-based salary increases, and year-end incentive bonuses.
We are not interested in placement agencies or companies at this time. BlastX Consulting is an “at-will” employer. Compensation, benefits, and job descriptions are subject to change based on individual performance and business conditions. is an Equal Opportunity Employer (EEO).
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