Why Smartsheet?
Smartsheet is more than a tech company – it’s a movement. We empower teams worldwide to transform how work gets done, from simple no‑code automations to enterprise‑grade workflow orchestration. Our platform helps millions of users collaborate, innovate, and deliver results faster, all while keeping security and compliance at the forefront. As a rapidly growing, publicly‑traded organization, we combine the agility of a startup with the stability of a global leader. If you’re passionate about shaping products that redefine how organizations operate, Smartsheet is the place where your ideas become reality.
Position Overview
We are seeking an experienced, visionary Principal Product Manager to own and champion a high‑impact product area within our rapidly expanding portfolio. This is a remote‑first opportunity that offers flexibility to work from anywhere in the United States while staying connected to a vibrant, collaborative team culture. Reporting to a senior leader in Product Management, you will drive strategic vision, translate market insights into winning roadmaps, and partner closely with engineering, design, data science, and research to deliver delightful, high‑scale experiences for our enterprise customers.
Key Responsibilities
In this role you will be the strategic and tactical champion of your product domain, responsible for delivering measurable business outcomes. Your day‑to‑day responsibilities include:
- Strategic Vision & Roadmap – Define a compelling, data‑driven product vision that aligns with Smartsheet’s corporate objectives, customer pain points, and emerging industry trends. Craft and maintain a dynamic roadmap that balances short‑term wins with long‑term innovation.
- Cross‑Functional Leadership – Partner with senior engineering, design, research, and analytics leaders to secure alignment on priorities, investment decisions, and execution cadence. Facilitate clear communication across distributed teams to ensure seamless collaboration.
- Customer & Market Insight – Leverage internal usage analytics, external market research, competitive analysis, and direct customer feedback to inform product decisions and validate hypotheses.
- Experimentation & Validation – Design, prioritize, and oversee rapid experiments, prototypes, and MVPs. Work with research and data science teams to set success metrics, test assumptions, and iterate based on quantitative and qualitative results.
- Execution Excellence – Drive agile delivery practices (including SAFe® where applicable), manage dependencies, and remove blockers to ensure high‑quality releases at scale. Coach product teams on best practices for backlog grooming, user story definition, and continuous delivery.
- Stakeholder Communication – Present clear, persuasive updates to executives, partners, and customers. Articulate product health, performance trends, risk mitigation strategies, and success celebrations through decks, webinars, and written briefings.
- Mentorship & Talent Development – Guide and inspire junior product managers and cross‑functional contributors, fostering a culture of learning, ownership, and relentless improvement.
- Operational Ownership – Own the end‑to‑end lifecycle of your product area—from opportunity identification, through development, launch, and post‑launch optimization—including financial stewardship of budgets and ROI tracking.
- Additional Initiatives – Support broader organizational initiatives such as diversity & inclusion programs, sustainability goals, and community outreach as needed.
Essential Qualifications
The ideal candidate brings a robust blend of experience, expertise, and leadership acumen:
- 8–10+ years of progressive product management experience, with at least 3 years in a senior or principal capacity overseeing complex, enterprise‑scale solutions.
- Proven track record of launching high‑impact, user‑centric products that achieve significant adoption and revenue growth.
- Deep understanding of both agile and waterfall methodologies; hands‑on experience with Scaled Agile Framework (SAFe®) or equivalent large‑scale agile practices.
- Strong data‑driven mindset—comfortable defining KPIs, building dashboards, and making decisions grounded in quantitative analysis.
- Exceptional communication skills (written and verbal), capable of influencing senior executives, engineers, designers, and external partners.
- Technical fluency—either a degree in Computer Science, Engineering, or a related discipline, or equivalent hands‑on experience collaborating with engineering teams to translate customer needs into technical solutions.
- Demonstrated ability to operate in ambiguous environments, navigate shifting priorities, and thrive under pressure while maintaining a clear strategic focus.
Preferred Qualifications & Desirable Attributes
- Experience delivering SaaS or cloud‑based enterprise software products from concept through global rollout.
- Familiarity with no‑code/low‑code platforms, workflow automation, or collaborative work management solutions.
- Hands‑on exposure to product analytics tools (e.g., Amplitude, Mixpanel) and A/B testing frameworks.
- Track record of building and scaling cross‑functional teams in remote or distributed settings.
- Thought leadership contributions—public speaking, published articles, or community involvement in product management circles.
Core Skills & Competencies for Success
- Strategic Thinking – Ability to see the big picture, anticipate market shifts, and craft a roadmap that balances innovation with business constraints.
- Customer Empathy – Deep appreciation for user pain points, translating them into delightful experiences and measurable value.
- Analytical Rigor – Proficiency in interpreting complex data sets, constructing hypotheses, and driving evidence‑based product decisions.
- Leadership & Influence – Skilled at rallying diverse stakeholders around a shared vision, fostering trust, and leading without formal authority.
- Execution Discipline – Mastery of backlog management, sprint planning, risk mitigation, and delivery excellence.
- Collaboration & Communication – Clear, concise storytelling across multiple mediums; adept at tailoring messages for technical and non‑technical audiences.
- Adaptability – Comfortable navigating rapid change, shifting priorities, and evolving market dynamics.
Compensation, Perks, & Benefits
Smartsheet offers a market‑competitive total rewards package designed to attract and retain top talent. While exact compensation varies by location, experience, and performance, successful candidates can expect:
- A base salary in the range of $177,500 – $233,750 USD, commensurate with expertise and geographic location.
- Performance‑based cash incentives aligned with individual and company goals.
- Equity participation through Restricted Stock Units (RSUs) and a lucrative Employee Stock Purchase Program (15% discount).
- Comprehensive health benefits—100% employer‑paid premiums for HSA‑eligible plans, plus flexible medical, vision, and dental options.
- Generous 401(k) matching (50% of contributions up to 6% of eligible pay) to support long‑term financial wellness.
- Monthly stipend for home‑office setup and productivity tools.
- Flexible Time Away Program, inclusive of incidental sick leave and paid holidays (12 per year).
- Parental leave up to 24 weeks, as well as paid volunteer days to give back to the community.
- Life insurance, short‑term and long‑term disability coverage automatically provided.
- Access to Udemy and other online learning platforms for continuous professional development.
- Company‑funded perks such as counseling memberships, retail discounts, and a personal Smartsheet account.
- Fully remote work flexibility from any registered U.S. location, with occasional on‑site gatherings for team building.
Career Growth & Development Opportunities
At Smartsheet, your career trajectory is limited only by your ambition. As a Principal Product Manager you will:
- Take ownership of a strategic product pillar that directly influences revenue and market positioning.
- Collaborate with senior leadership on corporate strategy, gaining visibility and influencing company‑wide decisions.
- Mentor emerging product talent, building a legacy of high‑performing product teams.
- Access a suite of leadership development programs, including executive coaching, cross‑functional rotational assignments, and global conference attendance.
- Benefit from a culture that celebrates innovation, encourages calculated risk‑taking, and rewards results with accelerated promotion pathways.
Our Culture & Work Environment
Smartsheet prides itself on an inclusive, high‑trust culture where every voice matters. Key highlights of our work environment include:
- Diversity & Inclusion – A global workforce reflecting a wide spectrum of backgrounds, perspectives, and experiences.
- Transparency – Open communication channels with leadership, regular town halls, and clear performance metrics.
- Innovation Mindset – A “fail fast, learn faster” philosophy that empowers teams to experiment and iterate quickly.
- Community Impact – Company‑wide volunteer initiatives, sustainability commitments, and partnerships with educational programs.
- Work‑Life Harmony – Flexible scheduling, robust mental‑health resources, and a supportive environment that respects personal priorities.
How to Apply
If you are ready to shape the future of work, drive breakthrough product innovations, and join a purpose‑driven, world‑class tech leader, we want to hear from you. Even if your background doesn’t align perfectly with every requirement, we encourage you to apply—diverse experiences often lead to the most impactful solutions.
Take the next step: Submit your resume, a concise cover letter outlining your vision for the role, and any relevant work samples or portfolio links through our application portal.
Closing Statement
At Smartsheet, we empower everyone, everywhere, to change the way the world works. As a Principal Product Management Leader, you will be at the forefront of this mission, turning ambitious ideas into tangible outcomes that millions of users rely on daily. Join us, and become part of a team that celebrates curiosity, champions collaboration, and builds the future of collaborative work.
We look forward to discovering how your unique talents will help us continue to innovate and grow.
Equal Opportunity Employer
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. We provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, and Japan. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Accommodations can be made to ensure a comfortable interview experience—please let us know your needs.
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