About AppDirect
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device — as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About Firstbase, an AppDirect Subsidiary
Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.
About You
You are a detail-oriented and proactive operations professional with a strong background in procurement, order management, and vendor coordination. You thrive in fast-paced environments and bring an analytical mindset to every challenge—from troubleshooting order issues to optimizing fulfillment processes. You’ll report to the OSM Lead with a high degree of day-to-day ownership: we trust you to manage your workflows, prioritize what matters, and deliver results independently. You’ll collaborate closely with Firstbase’s Ops, Customer Success, CX, Product, and Sales teams to ensure seamless execution across the order lifecycle. You’re comfortable working with tools like JIRA, Slack, and Retool, and you’re always looking for ways to improve processes and drive efficiency. With 2+ years of experience in operations, procurement, or supply chain management, you understand the importance of meeting service level objectives and you’re energized by proactively flagging risks before they become problems.
What You'll Do and How You'll Have an Impact
What We're Looking For
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice:
https://www.appdirect.com/about/privacy-notice
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