Sprocket Sports is a fast-growing technology company based in Chicago and a national leader in the youth sports space. They are seeking a Product Analyst to support the product management team by bridging product strategy, data insights, and quality execution, ensuring a reliable, data-informed, and user-centric experience for their youth sports club management platform.
Responsibilities
- Support Product Managers in the creation and refinement of user stories, acceptance criteria, and product documentation
- Partner with Product Managers to analyze feature performance and incorporate user feedback into product decisions
- Assist in backlog grooming and sprint planning by providing data-driven insights
- Execute functional and regression testing on new features and bug fixes
- Document test results, identify defects, and collaborate with engineering and QA to verify resolutions
- Support release validation to ensure product updates meet user and business expectations
- Run SQL queries and other analytics tools to retrieve and analyze user and product data
- Identify trends, anomalies, and opportunities to improve product performance and user engagement
- Monitor incoming product issues and feedback from internal teams and customers
- Triage, categorize, and prioritize issues based on impact, frequency, and urgency
- Collaborate with Software Developers and Client Services to ensure efficient issue handling
- Work closely with Software Development, Sales and Client Success to gather insights and communicate product updates
- Participate in product demos, sprint reviews, and roadmap discussions to understand and contribute to product direction
Skills
- Bachelor's degree in Business, Computer Science, Information Systems, or related field
- Strong analytical and problem-solving skills with the ability to interpret and communicate data insights
- Experience writing and executing test cases or validating system behavior
- Basic proficiency in SQL or other data query languages
- Strong attention to detail and accountability
- Excellent written and verbal communication skills
Benefits
- Competitive salary + equity
- 401(k) with company match
- Comprehensive medical and dental
Company Overview
Our comprehensive platform for registration, administration, and marketing will help your youth sports club thrive. It was founded in 2019, and is headquartered in Chicago, Illinois, USA, with a workforce of 11-50 employees. Its website is https://sprocketsports.com.