Program Coordinator, New York, NY

KIND is a global leader in the protection of unaccompanied and separated children. The Program Coordinator will provide support for legal services programming and assist the Managing Director with various administrative and project management tasks.

Responsibilities

• Organizes, coordinates, plans, and provides administrative support to the Managing Director including, travel and meeting coordination, compiling meeting agendas, recording, and synthesizing meeting minutes, and related support tasks
• Assists in the compilation and distribution of protocols, policies, and procedures for the Legal Programs Team
• Supports in-house and pro bono training technical assistance by providing coordination, scheduling, and material development support which includes knowledge management of electronic files, indexing, and posting to make technical assistance materials fully accessible as well as assistance with preparing and finalizing presentations
• Works with Managing Director to provide support for in-house KIND programming events
• Works in coordination with Managing Director on event planning including retreats (both virtual and in person)
• In close coordination with the Managing Director, assists in tracking and maintaining budget records and category spend-down
• Serves as confidential assistant to the Managing Director, including engaging in a range of support activities, such as upkeep and maintenance of confidential documents
• Serves as a liaison to Operations and Human Resources components on select tasks
• Contributes to special projects such as Legal Services Team wellness initiatives and other working groups
• Assists with substantive programmatic work and periodic interim assistance to the field office, as needed
• Assists Managing Director and other Legal Services Team staff with project management support
• Receives and refers phone calls from main office phone number
• Other duties as assigned, including but not limited to administrative duties of the office, mail, supplies, and related tasks

Skills

• Undergraduate degree required
• Minimum of 1 year of experience with office organization or administration
• Minimum of 1 year of experience working with legal databases, managing dockets, or leading projects
• Previous experience working with data management tools
• Excellent written and oral communication skills
• Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.)
• Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities
• Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate
• Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment
• Committed to practicing and supporting wellbeing and a work-home life balance
• Fluent in English and Spanish preferred but not required (for direct communication with the children we serve and their caregivers, the majority of whom are Spanish speaking)
• Experience working and communicating in a remote environment preferred but not required

Benefits

• Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.
• Pre-tax flexible spending account (FSA) for both medical and dependent care.
• Pre-tax transit and parking spending account.
• Employer-paid life insurance and accidental death and dismemberment insurance.
• Employer-paid short and long-term disability insurance.
• Wellness and Mindfulness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

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