Program Manager

The Wisconsin LGBT Chamber of Commerce is seeking a dynamic and organized Program Manager to lead and grow key programs supporting LGBTQ+ and allied businesses across Wisconsin. This role involves managing a portfolio of entrepreneurship, supplier diversity, and leadership development programs while building relationships with stakeholders and ensuring program success.

Responsibilities

• Lead the planning, coordination, and execution of assigned Chamber programs and initiatives
• Develop and manage timelines, work plans, logistics, and follow-up for multiple programs throughout the year
• Ensure a high-quality experience for participants, speakers, partners, and stakeholders across all assigned programs
• Track participation, outcomes, feedback, and other key metrics to support evaluation, reporting, and continuous improvement
• Manage the Chamber’s entrepreneurship-related programs, including the Entrepreneur Bootcamp and other small business support initiatives
• Coordinate recruitment, registration, communications, materials, logistics, speakers, and participant engagement for entrepreneurship programming
• Help connect small business members to resources, opportunities, and Chamber programs that support business growth and success
• Support the Chamber’s supplier diversity efforts and serve as a key point of contact for LGBTBE certification education, outreach, and support
• Conduct site visits for NGLCC LGBT Business EnterpriseÒ (LGBTBE) Certification
• Assist businesses in understanding the certification process and connect them with tools and resources to strengthen their applications
• Help plan and execute programming related to supplier diversity, certification readiness, and business-to-business connections
• Manage professional development and leadership-focused initiatives, including the LEAD Series and related educational programming
• Support the planning and coordination of Workplace Alliance programming and other initiatives that engage corporate and community partners
• Identify opportunities for new or expanded programming that reflects member needs and the Chamber’s strategic priorities
• Build and maintain strong working relationships with members, participants, corporate partners, presenters, community organizations, and other stakeholders
• Represent the Chamber at meetings, programs, networking events, and community engagements connected to the role’s portfolio
• Serve as the Chamber representative to the Ethnic & Diverse Business Coalition (EDBC)
• Support outreach and follow-up efforts that strengthen member engagement and deepen participation in Chamber programs
• Participate in statewide travel, including occasional early mornings, evenings, and overnight travel as needed
• Contribute to a collaborative team culture and support the Chamber’s mission, goals, and growth
• Perform other duties as assigned

Skills

• Strong program management and organizational skills, with the ability to manage multiple projects, timelines, and details at once
• Ability to translate ideas and strategic priorities into actionable plans and successful program delivery
• Strong judgment and decision-making skills, including the ability to establish priorities, assess needs, and respond appropriately
• Excellent written and verbal communication skills
• Strong relationship-building skills and the ability to work effectively with members, small business owners, corporate partners, presenters, and community stakeholders
• Ability to think creatively, solve problems, and adapt to changing circumstances
• Comfortable working both independently and collaboratively in a small team environment
• Ability to track data, monitor outcomes, and identify opportunities for improvement
• Strong attention to detail and follow-through
• Willingness to take initiative, manage deadlines, and support multiple organizational priorities
• Ability to represent the Chamber professionally in both in-person and virtual settings
• Willingness to travel regularly across Wisconsin for meetings, events, and program support
• Must possess a spirit of cooperation, flexibility, and enthusiasm
• Must be committed to the vision, mission, and values of the Wisconsin LGBT Chamber of Commerce
• Must be committed to diversity, equity, inclusion, and belonging in the community and the workplace
• Minimum of 1 to 3 years of relevant experience in program management, nonprofit management, community engagement, business support, event coordination, or related work
• Must have reliable transportation and be able to travel throughout the state on a regular basis
• Experience working with entrepreneurs, small businesses, business development initiatives, or professional development programs

Benefits

• Unlimited PTO
• 401(k) with employer match
• Monthly contribution to an Individual Coverage Health Reimbursement Arrangement
• Additional benefits

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