InstallNet is a company that emphasizes exceptional customer experiences through dedicated project management. The Project Manager I will lead projects from initiation to completion, ensuring customer satisfaction and maintaining high standards of safety and quality.
Responsibilities
- Lead projects from quote through closeout as the primary point of contact for assigned customer accounts
- Develop competitive, well-reasoned budgets and win projects through direct customer conversations
- Coordinate vendors, logistics, and field execution to deliver on-time, on-budget projects
- Provide planning calls, daily updates, and timely issue resolution to maintain customer trust
- Ensure every project meets our standards for safety, quality, and professionalism
- Travel to job sites and customer locations to support projects and build industry knowledge
- Maintain assigned and new customer project opportunities
- Maintain 24-hour quote turnaround times
- Achieve positive customer NPS scores
- Build lasting relationships with assigned accounts
Skills
- At least 1 year of project management or related field experience
- Comfort with 20-30% travel to job sites and customer locations both locally and nationally
- Strong proficiency with Microsoft Office Suite
- Ability to manage multiple priorities independently in a fast-paced environment
- Someone who leads with solutions, communicates with clarity and confidence
- You treat accountability as a strength and take ownership of outcomes
- A track record of building trusted relationships and delivering results
- 2+ years of project management or related field experience
- Bonus: PMP or CAPM certification (we'll support your path to obtain either with $500 education reimbursement)
Benefits
- Individual incentive bonus: up to $10,000 based on performance
- Health insurance
- 401(k) Match
- 15 days paid vacation annually
- 10 paid holidays and 1 floating holiday
- $500 annual education reimbursement
- Leadership development opportunities
- Up to 3 remote work days per week
Company Overview
Installnet, a leading commercial furniture solutions company, delivers inspired workspaces that help people, businesses and communities thrive. It was founded in 1996, and is headquartered in Crofton, Maryland, USA, with a workforce of 51-200 employees. Its website is https://installnet.com/.