Property Damage Rep (I/II/ Sr.) – West Trenton, NJ

NJM Insurance Group is looking for a Property Damage Representative in their General Claims department. The role involves handling, settling, and closing property damage claims while ensuring a prompt resolution and verifying relevant information.

Responsibilities

• Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution
• Verify coverage, open claims, contact parties involved
• Verify and investigate information presented by first and third party claimants
• Schedule appraisals or repair facilities, assess related damage
• Contact witnesses, police departments, attorneys or other insurance companies
• Claims are settled and negotiated based on company guidelines and applicable law

Skills

• Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree
• Minimum 2 yrs. experience as a Property Damage/Auto Claims Adjuster
• Minimum 4 yrs. experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut
• Requires strong oral and written communication skills
• Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need
• Multi-tasking, problem-solving and decision-making skills
• Technical aptitude, including a working knowledge with Microsoft Office
• Ability to work in a fast-paced environment
• Ability to juggle multiple priorities and manage time effectively
• Ability to think critically, use resources and seek answers
• Bachelor's degree is a plus
• Knowledge of Claims or Personal Lines area are a plus

Benefits

• 401(k) with employer match up to 8% and additional service-based contributions
• Health, Dental, and Vision insurance
• Life and Disability coverage
• Generous PTO
• Paid Sick Leave
• Paid parental leave
• State-mandated leave
• Discretionary bonuses

Company Overview