Alene Candles is seeking a Quality Assurance Team Lead to assist the Quality Assurance Supervisor with the daily operations of the Quality Assurance Department. The role involves performing inspections, providing guidance to QA technicians, and ensuring compliance with quality standards and processes.
Responsibilities
- Perform Non-conforming product containment (NCR & MRB)
- Performing inspections of in-process and finished goods as required
- Provide guidance and assistance to QA Team
- Support the goals and objectives of Quality Management
- Ensuring all Quality standard and processes are followed
- Monitoring QA technicians for accuracy and efficiency
- Providing guidance on quality assurance standards to all departments as required
- Providing technical assistance to QA technicians as needed
- Training of new QA Technicians
- Creation and distribution of reports and other technical data as required
- Monitor the collection of sample and BMEs and ensure their timely shipment to the designated recipients
- Performing wax batch approvals, including coverage for shift start-up after extended down time (i.e. weekend or holiday). Enters HVO and fragrance lot numbers into wax approval log
- Ensures all inspections performed by technicians are entered in the correct spreadsheets and databases; ensures all BME’s and samples are collected
- Maintaining Alene standards of performance and comply with housekeeping, safety policies and procedures
- Communicating with customers and vendors to request documentation (standards, certificates of analysis, etc.) and answer questions as needed
- Facilitating QA shift change information exchange via daily 5-10 minute standup
- Performing other tasks and duties as assigned by Quality Management
Skills
- High school diploma or general education diploma (GED)
- Minimum of 6 months related experience and/or training
- Computer proficiency in spreadsheet and word processing software in a Windows environment a must
- Technical school or college training a plus
- ERP experience a plus
- Strong basic skills including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as rate, ratio, proportions, percentages, area, circumference, and volume. Ability to interpret graphs and charts
- Ability to complete assigned tasks, written or verbal, in a timely manner with minimum supervision and instructions
- Ability to work accurately, with interruptions, to meet deadlines
- Knowledgeable in statistical process control
- Knowledgeable in Quality concepts and LEAN Manufacturing
- Excellent problem solving skills
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