The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
You can see all the details here: ERS recruitment brochure
Functional Title: Records Analyst I
Job Title: Records Analyst I
Agency: Dept of Family & Protectve Svc
Department: Records Management
Posting Number: 15433
Closing Date: 04/20/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $3,248.00 - $4,837.08
Pay Frequency: Monthly
Salary Group: TEXAS-B-15
Shift: Day
Additional Shift:
Telework: Eligible for Telework
Travel: Up to 25%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: EL PASO
Job Location Address: 501 HAWKINS BLVD
Other Locations: Austin; Houston; San Antonio
MOS Codes: 42A,YN,YNS
Brief Job Description:
The Records Analyst I performs routine (journey-level) records and information management work in DFPS’ Records Management Group (RMG) Division to protect, provide, and preserve the agency’s records. Work involves assisting in designing, evaluating, reviewing, recommending, implementing, updating, and maintaining DFPS’ records and information management program. The position works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Essential Job Functions:
Knowledge, Skills and Abilities:
Knowledge of foundational records management theory and practice;
Knowledge of records management laws, regulations, rules, policies and procedures; and concepts of information governance of various phases of records and information management.
Skill in the use of a computer and applicable software (e.g. Microsoft Suite).
Skill in planning and prioritizing work activities.
Skill in research activities in a fast-paced business environment
Skill in establishing and maintaining effective working relationships with various levels of personnel in governmental entities and external customers.
Ability to research, analyze, and evaluate data and information to formulate conclusions and communicate guidance verbally or in writing;
Ability to apply standardized information management strategies and procedures to unusual and/or critical situations;
Ability to follow procedures and maintain confidentiality of any information obtained in the position;
Ability to communicate effectively and timely with internal and external customers to manage issues and problems identified, problem-solve, and to recognize when to escalate a situation to management.
Registrations, Licensure Requirements or Certifications:
None required.
Initial Screening Criteria:
Graduation from high school or equivalent. Three years full-time experience in administrative support, general office, clerical, secretarial fields; DFPS experience may be substituted for the three years experience in administrative support, general office, clerical, secretarial fields.
Additional Information:
This position may be housed in San Antonio, Austin or Houston.
This is a remote position.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.