Note: The job is a remote job and is open to candidates in USA. Billtrust is a leader in B2B accounts receivable workflow and payment software, providing AI-powered solutions to enhance customer satisfaction and efficiency. They are seeking an experienced Enterprise Account Manager to manage and expand relationships with mid-market and corporate customers, driving revenue growth through upsell and cross-sell opportunities in their SaaS solutions.
Responsibilities
- Manage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locations
- Lead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align Billtrust solutions with initiatives like process automation, cost savings, and improved cash flow
- Deliver impactful product presentations and demos that reflect the customer’s industry, pain points, and growth plans
- Partner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional service
- Develop and execute account plans that align Billtrust capabilities to customer goals and evolving business needs
- Understand the customer’s operational environment, including their ERP systems, workflows, and reporting requirements
- Share customer insights with internal teams to help inform product strategy and service delivery enhancements
- Support contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal terms
Skills
- 6-8+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industry
- Proven ability to exceed targets by identifying and closing upsell opportunities and driving product expansion
- Experience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR range
- Strong communication and presentation skills, with the ability to influence senior functional leaders
- Experience developing account strategies and leading cross-functional coordination to drive long-term growth
- Ability to thrive in a fast-paced, team-oriented, and performance-driven culture
- Willingness to travel up to 20% for customer meetings and presentations
- Familiarity with AR, payments, or financial software and workflows is preferred
- Familiarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms is a plus
- Proficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as Salesforce
Benefits
- Comprehensive health coverage
- Competitive retirement
- Generous PTO and parental leave
- Flexible work options
- Meaningful investment in your professional development
- Equity, commissions, or other variable performance-related bonuses (if qualified)
Company Overview
Billtrust develops a payment cycle management platform designed to automate every step in the invoice-to-cash process. It was founded in 2001, and is headquartered in Lawrenceville, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://billtrust.com.