Note: The job is a remote job and is open to candidates in USA. Fuel Made is a Shopify and Klaviyo-focused ecommerce agency, seeking a Klaviyo-experienced account manager for a six-month contract. The role involves supporting active client projects and ensuring high-quality delivery and an excellent client experience during the busy season.
Responsibilities
- Serving as the primary point of contact for a portfolio of clients, owning the communication cadence and overall client experience
- Owning account status updates, project flow, and follow-through
- Keeping Asana clear, current, and useful
- Coordinating priorities and deliverables across strategy, design, development, and Klaviyo work
- Surfacing risks, deadlines, dependencies, and tradeoffs early
- Protecting team capacity and client trust during a busy season
Skills
- 2+ years account or project management experience in an agency working with Klaviyo
- Strong client-facing communication, follow-through, and project ownership — you're confident leading client calls and being the primary point of contact for the engagement
- Organized, detail-oriented, calm, and resourceful in fast-moving work
- Comfort coordinating strategists, copywriters, designers, developers, and clients
- Practical judgment around scope, timelines, priorities, and client experience
Benefits
- Remote work
- Potential for engagement extension or evolution into a longer-term role
- Work with a skilled, friendly, upbeat team
- Treat contractors as true partners with clear scope, real ownership, respectful communication
Company Overview