Note: The job is a remote job and is open to candidates in USA. Blue Acorn iCi is a digital consultancy focused on delivering innovative solutions across customer experience, commerce, and data. They are seeking an Analytics Consultant who will be responsible for realizing digital channel strategy, providing guidance, and driving value as a trusted advisor to enterprise-level clients. The role requires a business-minded and data-driven consultant to fuel the company's analytics capabilities and enhance customer experiences.
Responsibilities
- Enterprise client and partner leadership (above the project and program level) including Steering Committee representation
- Responsible for identifying KPI’s, success factors and growing the business
- Accountable for discovering, sourcing and analyzing customer digital channel visions (how it would connect back to their experience within “Analytics” systems
- Works with product teams to shape the strategy and capabilities for key digital consulting engagements, supporting the evolution of the product and delivery roadmap
- Lead and co-deliver strategy consulting engagements (i.e. digital transformation, customer journey, digital marketing, etc.)
- Establishes cross-functional operation. Builds support and alignment across a wide range of stakeholders, creates a strong network of relationships among peers, partners, decision makers and stakeholders
- Anticipate problems and recommend innovative solutions. Attentive to client and project team needs
- Advocate digital marketing education for the organization, promoting new technologies, digital marketing tactics and continually merge with Adobe Experience Cloud solutions
Skills
- Broad range of experience in the Adobe Suite (i.e. Adobe Analytics, Customer Journey Analytics, Target, etc.)
- Experience in Google Analytics (GA4)
- Business-minded and data-driven consultant
- Ability to provide data analysis, insight, and recommendations to enterprise-level clients
- Implementation, configuration, and enablement of digital analytics and other Adobe solutions
- Experience running workshops to elicit requirements
- Data analysis experience
- Business consulting with an emphasis in the digital channel
- Demonstrate ability to be a leader within a collaborative team environment
- Comfortable creating resonating/boardroom ready presentations for executive (including client) leadership
- Articulate and logically communicate with technical and non-technical audiences
- Navigate digital marketing concepts and conversations
- Capable of building and maintaining strong relationships with a diverse set of leadership
- Enterprise account experience
- Deep Adobe Experience Cloud experience with heavy emphasis on Adobe Analytics, Customer Journey Analytics, Target, CDP and Audience Manager
- Broad analytics experience outside of the Adobe suite, including Google Analytics (Looker, Amplitude, etc. is a plus)
- Broad MarTech stack experience (Augmented Analytics, Digital Experience Analytics, Audience Intelligence Platforms, etc.)
- Knowledge of modern Analytics best practices and trends
- Pre-Sales experience supporting sales strategy evaluating the customer digital channel objectives
Benefits
- Medical, dental and vision insurance
- Life insurance
- Disability
- Paid time off
- 401(k)
Company Overview
Blue Acorn iCi, an Infosys Company, is the leading digital customer experience company pioneering what’s possible through the convergence of analytics, digital commerce, customer experience, and experience-driven commerce offerings. It was founded in 2008, and is headquartered in Charleston, South Carolina, US, with a workforce of 201-500 employees. Its website is https://www.blueacornici.com.