Note: The job is a remote job and is open to candidates in USA. Cloud and Things is a company focused on transforming the public sector’s IT environment, helping to solve complex IT challenges for the government. They are seeking a Level 2 Business Analyst to serve as a liaison between business units, translating business needs into actionable requirements and supporting various project management activities.
Responsibilities
- Translate business needs into requirements for a technical audience, including user stories, use cases, acceptance criteria, feature overviews, and detailed functional and technical designs
- Work within a cross-functional team to ensure solutions meet business, customer, and stakeholder needs
- Collaborate with stakeholders during product visioning, concept development, backlog prioritization, and business objective definition
- Conduct gap analysis, identify process improvement opportunities, and develop business process models, workflows, and supporting documentation
- Support project management activities including planning, testing, implementation coordination, requirements validation, and design confirmation
- Analyze data to support decision-making, strategic planning, and product feature clarification
- Participate in client and stakeholder interactions to collect business requirements and help drive product adoption
- Serve as a point of contact for product feature clarification and provide internal consulting support to business and technical teams
- Facilitate JAD sessions, one-on-one stakeholder meetings, and requirements discussions with subject matter experts and users
- Define test scenarios and conditions, create test plans, and facilitate testing according to plan in support of UAT
Skills
- 5+ years of experience as a Business Analyst on legacy replacement systems and workflow development projects
- Experience eliciting, analyzing, documenting, and validating business and technical requirements from stakeholders
- Ability to translate business needs into user stories, use cases, acceptance criteria, feature overviews, and functional and technical documentation
- Ability to work closely with multiple subject matter experts and create clear, concise documentation
- Strong customer-centric mindset with a passion for understanding and addressing customer needs
- Innovative, proactive approach to problem-solving with strong attention to detail and a focus on quality and excellence
- Ability to multi-task and work effectively in a fast-paced environment while managing multiple projects and tasks of varying complexity
- Ability to facilitate JAD sessions and one-on-one meetings with users and stakeholders
- Ability to define test scenarios and conditions, create test plans, and facilitate testing according to plan in support of UAT
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or equivalent work experience combined with education
- Experience working in pension administration environments
- Experience with Salesforce configuration
- Scrum experience
- Product Owner experience
- Relevant business analysis, Agile, Scrum, Salesforce, or Product Owner certifications are preferred
Company Overview
Cloud and Things is an experienced State and Local Government IT consulting firms. It was founded in 2015, and is headquartered in Troy, Michigan, USA, with a workforce of 51-200 employees. Its website is https://cloudandthings.com/.Company H1B Sponsorship
Cloud and Things has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024, 3 in 2023, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.