[Remote] Business Operations Coordinator

Note: The job is a remote job and is open to candidates in USA. Fusion Learning Partners is a nonprofit organization dedicated to serving government and civic organizations with programs, events, and services that inspire innovation for the greater good. They are seeking a Business Operations Coordinator to help ensure smooth operations by coordinating partner deliverables and managing event registration systems.

Responsibilities

• Coordinate partner deliverables
• Manage event registration systems
• Support core operational processes including CRM and accounting workflows

Skills

• Bachelor's degree in business administration, accounting, communications, marketing, or a related field; OR equivalent combination of education and relevant work experience
• Minimum 1–3 years of experience in one or more of the following areas: business operations, event coordination, administrative support, customer account management, nonprofit administration, or similar roles involving cross-functional coordination
• Demonstrated experience working directly with external customers, partners, sponsors, or clients in a professional setting
• Experience supporting basic accounting or financial administrative functions such as payment tracking, reconciliation, reporting, or expense processing
• Strong organizational and time management skills with the ability to manage multiple projects, deadlines, and relationship touchpoints simultaneously
• Demonstrated ability to maintain accurate records and work comfortably with detailed data across CRM, registration, and accounting systems
• Excellent written and verbal communication skills, including the ability to interact professionally and confidently with private sector partners, sponsors, attendees, vendors, and internal team members
• Ability to provide responsive, proactive customer service while maintaining clear boundaries and organizational standards
• Analytical and problem-solving skills, including the ability to interpret reports, identify discrepancies, and escalate issues appropriately
• Ability to work independently in a remote environment while maintaining accountability, follow-through, and strong communication with team members
• Ability to stay calm under pressure and adapt to shifting priorities, particularly during event execution periods
• Commitment to confidentiality and professional handling of financial and partner information
• Proficient with MS Word, Excel, Outlook, Constant Contact or similar, and the willingness and ability to learn new software applications quickly
• Experience using CRM platforms (HubSpot or similar) and/or event registration systems (RegFox, Eventbrite, Cvent, or similar tools) preferred
• Familiarity with accounting software, particularly QuickBooks Online, strongly preferred
• Experience working in a nonprofit, association, small business, or event-based environment preferred
• Experience supporting remote teams or distributed work environments a plus

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