Note: The job is a remote job and is open to candidates in USA. Zeta Global is an AI-Powered Marketing Cloud that leverages advanced artificial intelligence to enhance marketing efficiency. They are seeking a detail-oriented Client Experience Operations Manager to support media project execution and operational management, ensuring accurate measurement solutions and effective communication across teams.
Responsibilities
- Manage timelines, deliverables, and operational workflows for measurement dashboards, 1PD onboarding, audience creation among other projects
- Track campaign milestones, dependencies, and risks across cross-functional teams
- Support implementation and QA of tracking tags across media platforms and websites
- Ensure campaign tagging follows established taxonomy and naming conventions
- Collaborate with analytics teams to validate tracking accuracy and troubleshoot discrepancies
- Assist with documentation of tagging standards and best practices
- Maintain understanding of customer journey attribution models (first-touch, last-touch, multi-touch)
- Support integration of media tracking data into attribution and reporting frameworks
- Partner with analytics teams to ensure media data aligns with broader customer journey measurement
- Maintain campaign documentation, workflows, and tracking implementation guides
- Identify opportunities to improve operational efficiency across campaign setup and reporting
- Ensure compliance with internal data governance and marketing technology standards
Skills
- 3–5 years of experience in digital media operations, marketing operations, or campaign management
- Experience working with digital tagging and tracking frameworks
- Familiarity with customer journey attribution concepts and multi-channel measurement
- Strong project management and organizational skills
- Ability to coordinate across media, analytics, and technology teams
- Experience with tag management
- Familiarity with analytics and reporting platforms such as Google Analytics or Adobe Analytics
- Experience working with media platforms such as Google Campaign Manager 360 or The Trade Desk
- Knowledge of marketing attribution tools or media measurement platforms
Benefits
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Company Overview
Zeta offers technology and marketing services to help brands acquire, engage, and retain customers. It was founded in 2007, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.zetaglobal.com.Company H1B Sponsorship
Zeta Global has a track record of offering H1B sponsorships, with 8 in 2026, 20 in 2025, 17 in 2024, 11 in 2023, 6 in 2022, 8 in 2021, 16 in 2020. Please note that this does not guarantee sponsorship for this specific role.