Note: The job is a remote job and is open to candidates in USA. AI2IO is a company that helps organizations navigate technology solutions, from IT services to advanced software integration and AI implementations. They are seeking a Cloud Systems Engineer with hands-on experience in Microsoft Azure and Microsoft 365 to support secure, scalable, and cost-effective solutions, manage cloud initiatives, and assist with tenant migrations and cross-tenant collaboration.
Responsibilities
- Maintain and troubleshoot Azure IaaS and PaaS environments, ensuring secure configuration, high availability, and adherence to organizational cloud standards
- Administer and support Microsoft Entra ID including security groups, dynamic group queries, M365 group lifecycle management, RBAC role assignments, and Conditional Access policy implementation
- Manage and support Microsoft 365 services including Teams, Exchange Online, SharePoint, and licensing governance
- Configure and troubleshoot Azure networking components including Virtual Networks, subnetting, Private Endpoints, Private DNS Zones, and Global Secure Access connectivity
- Implement and support Azure Storage solutions including Blob Storage and Azure File Shares with RBAC + NTFS permissions and Kerberos authentication (AADDS/Entra scenarios)
- Serve as escalation point for complex Azure identity, networking, and storage-related issues
- Support cross-tenant collaboration initiatives including B2B guest access configuration and cross-tenant migration activities
- Assist with tenant-to-tenant resource migrations including storage accounts, virtual machines, and identity configurations
- Monitor and optimize Azure spend using Azure Cost Management; provide recommendations for cost control and right-sizing resources
- Support Azure Virtual Desktop (AVD) environments including Remote Apps, Desktop Pools, image management, and familiarity with Nerdio automation (if applicable)
- Participate in backup and retention configuration for Azure workloads, ensuring alignment with business continuity requirements
Skills
- Advanced knowledge of Azure services (IaaS, App Service, AKS, Functions, SQL PaaS, Storage, Networking, AVD) and M365 security/compliance tools (Defender, Purview, Entra ID Protection)
- Proficiency in M365 applications (SharePoint, Teams, Power Platform) and Entra ID, including advanced configuration and administration
- Knowledge of MS Office Suite (Excel, Word, Outlook, PowerPoint)
- Ability to translate business and development requirements into technical architectures and present solutions to executives, developers, and clients
- Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
- Ability to communicate effectively in both oral and written form (technical and non-technical information)
- Ability to communicate effectively directly with clients and at times serve as primary point of client contact
- Ability to work successfully as a member of a team and independently with minimal supervision
- Ability to work under pressure and meet close deadlines
- Demonstrated aptitude for learning new technology and adapting to evolving requirements
- Organizational skills, with the ability to manage multiple tasks simultaneously
- Bachelor's degree in IT, Information Systems, Computer Science, or related discipline
- 5 years of experience in Information Technology
Benefits
- Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
- Flex spending accounts (FSA)
- Dental and vision plans
- Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
- 401k with company match and self-directed brokerage account option
- PTO including additional paid time off during the last week of the year
- Company paid life insurance coverage for employees and their eligible dependents
- Short and long-term disability, AD&D coverage
- Professional development opportunities, tuition reimbursement and professional licensing assistance
- Paid parental leave after one year of employment
Company Overview
Our mission is to guide our clients on their technological adventure, helping them confidently choose, design, or build the tools that propel their business success. It was founded in undefined, and is headquartered in , with a workforce of 11-50 employees. Its website is https://www.ai2io.co/.