[Remote] Comercial Account Manager - Patient Care Solutions (PCS)

Note: The job is a remote job and is open to candidates in USA. GE HealthCare is seeking a dynamic and commercially focused Account Manager to work within the PCS Local Customer Team. This role is primarily a customer-facing commercial role, responsible for developing and executing territory strategies, driving new account development, and expanding existing relationships in healthcare environments.

Responsibilities

• Build strong, trusted relationships with clinical, procurement, operational, and executive stakeholders
• Develop deep customer intimacy across all assigned territory accounts
• Work collaboratively with Product Sales Specialists, Implementation Specialists, Service, Marketing, and Operations teams
• Demonstrate professionalism, integrity, and accountability in all customer and internal interactions
• Contribute positively to the wider PCS commercial team culture
• Own and deliver the assigned Quarterly and Annual Operating Plan, including orders, sales, product mix, and market share objectives
• Develop and execute high-quality territory plans covering: Short-term pipeline development and tender execution, Medium-term account expansion and cross-sell opportunities, Long-term strategic account positioning and competitor displacement
• Maintain ownership of the complete sales process from lead generation through to revenue recognition
• Ensure focus on priority accounts, opportunities, and activities that drive the greatest commercial impact
• Maintain high standards of forecasting, funnel management, reporting, and commercial administration
• Understand macro and micro healthcare market dynamics and their impact on customer priorities
• Analyse competitor positioning, installed base, and market trends to strengthen GE HealthCare competitive advantage
• Develop strategic penetration plans for target accounts and competitor installed base opportunities
• Identify new business opportunities and create compelling customer events to drive commercial growth
• Support customers in identifying innovative and value-based healthcare solutions
• Develop deep understanding of customer needs, operational pressures, and strategic objectives
• Identify, qualify, and develop new account opportunities across the territory
• Build compelling commercial solutions aligned to customer requirements and GE HealthCare capabilities
• Lead all tender management activities including quotations, executive summaries, and commercial submissions
• Engage effectively across complex stakeholder networks including executive, clinical, procurement, and technical audiences
• Support customers with solution development and business case alignment where appropriate
• Drive competitive share growth through strong commercial execution and differentiated positioning of GE HealthCare solutions
• Position GE products and services effectively against competitor offerings
• Maintain comprehensive installed base, customer profile, and opportunity records
• Capture and share market intelligence, competitor activity, and win/loss analysis
• Execute disciplined opportunity management across the full commercial cycle
• Role model full compliance with GE HealthCare Quality, Compliance, Privacy, Anti-Competition, and EHS policies
• Ensure accuracy and completeness of all forecasting, reporting, and commercial documentation
• Take ownership of territory administration including funnel management, forecasting tools, reporting systems, and tender submissions
• Drive high standards of operational rigor and process discipline
• Proactively identify, escalate, and resolve risks, issues, or compliance concerns
• Champion continuous improvement and simplification of commercial processes
• Work collaboratively across Sales, Service, Clinical, Marketing, Finance, and Operations functions
• Build strong internal partnerships to maximise customer satisfaction and commercial success
• Share best practices, customer insights, and market intelligence across the commercial organisation
• Support wider territory, regional, and PCS business objectives
• Contribute actively to collaborative growth opportunities across the business

Skills

• Significant experience in Healthcare sales or related commercial healthcare environment
• Demonstrated experience in consultative and strategic selling within complex sales environments
• Business degree or relevant healthcare / commercial experience
• Strong commercial, analytical, and territory management capability
• Strong customer relationship and stakeholder management skills
• Excellent written and verbal communication skills
• Strategic thinker with strong commercial and analytical capability
• Proven ability to manage complex sales cycles and tender processes
• Comfortable managing complexity and ambiguity while maintaining focus and execution
• Strong team player with collaborative mindset
• Positive, proactive, and solution-focused approach
• Demonstrates GEHC values and leadership behaviours consistently

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