Note: The job is a remote job and is open to candidates in USA. Nestlé Health Science is committed to merging nutrition, science, and wellness to empower healthier lives. The Customer Development Manager will lead sales activities for brands at Target and HEB, focusing on building relationships and executing strategic sales plans.
Responsibilities
- Develop strategic and winning relationships
- Deliver growth, trade budget and forecast accuracy targets
- Establish and deliver Customer Joint Business Plan
- Foster and grow relationships within Retailer, gaining a deep understanding of the current and potential future needs of our customers
- Execute selling activities that drive performance (displays, new item distribution Core ACV enhancement, etc.)
- Manage daily business in partnership with customers, including: UPC product/item setup, maintenance, logistics and inventory management
- Establish strong working relationships with all internal teams including Customer Strategy, Finance, and Customer Service and Supply Chain
- Detailed understanding of the Customers go-to-market model including Category Management strategy
- Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals
- Educate our business partners on our products, retail goals, and measurement of success
- Strong Trade management/budget processing and efficiency that focuses on strong ROI
- Monthly reporting, sales analytics and insights; understand go-to-market strategy and how to maximize sales efficiency
- P&L management within respective account coverage
- Perform other duties as required
Skills
- Sales experience in the Grocery, Drug and/or Mass retail channel(s) is required
- Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers
- Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment
- Knowledge regarding relationship management, experience and mindset to work with partners in building initiatives that deliver goals
- Strong cross functional relationships with assigned accounts
- Proficient in MS Office Suite (Word, Excel, Power Point, etc.)
- Bachelor's degree in business or related field preferred
- 5+ years' experience preferred; minimum 2 years Managing Large Customers desired
- Experience in consumer goods and Vitamins and supplements is highly preferred
- Ability to manage multiple priorities and multiple brands/categories
- High level of organizational skills, good written and oral communication skills
- Ability to work independently and meet deadlines
- Must be able to multi-task and follow-up when responses are needed
- Deep understanding of the assigned Customer and how to develop demand creation plans
- The ability to utilize creativity and push beyond the obvious, comfortable going into 'unchartered' territory in setting out recommendations and goals
- Problem solver with a solutions-oriented mindset
- Must be a dynamic leader who can push past obstacles and overcome objections
- Understand the value of listening to customers, gaining insights and moving objectives forward
- Must be an articulate communicator who can quickly synthesize data
- P&L management and strong financial acumen
Benefits
- Performance-based incentives
- A competitive total rewards package, which includes a 401k with company match
- Healthcare coverage
- A broad range of other benefits
Company Overview