Note: The job is a remote job and is open to candidates in USA. One Inc is a leader in the insurtech space, providing a full suite of digital payment solutions. They are seeking a Data Analyst III to support the Operations team by building data visualizations, predictive models, and conducting statistical analyses to optimize processes and drive revenue growth.
Responsibilities
- Support the Operations data function by building data visualizations, automated reporting tools, dashboards, and presentations
- Build predictive models to manage call center growth needs
- Produce statistical analyses to identify areas for process optimization and measure intervention impacts
- Maintain and develop operational metrics and define core metrics to measure the impact of enhancements, monitor risks, and drive revenue growth
- Conduct exploratory data analysis to understand call center behavior, trends, and areas of opportunity
- Acquire and clean data from multiple sources, build pipelines, and schedule queries and data refreshes
- Coordinate research requests with internal and external stakeholders and provide deliverables in a timely manner
- Conduct new client onboard opportunity analyses to prioritize development efforts
- Work with stakeholders to scope new project requests and measure success
Skills
- Bachelor's or Master's in Business Analytics, Finance, Marketing, Statistics, Math, or Computer Science or equivalent combination of experience
- 4+ years of experience working with large datasets using SQL
- 3+ years of experience using Power BI, Power Automate, Power Query M for reporting and data visualization
- Proficiency with Python and/or R
- Experience building data pipelines via Fabric, Snowflake, dbt, Fivetran, AWS, or an equivalent
- Ability to connect to multiple data sources
- Ability to self-start and self-direct work in an unstructured environment
- Must be extremely collaborative and comfortable dealing with ambiguity
- Ability to quickly learn new concepts and products
- Attention to detail with ability to think strategically
- Excellent communication, writing, and presentation skills
- Payments experience
- Insurance experience
- Fabric machine learning tools
Benefits
- Medical, dental, and vision insurance
- A 401(k) plan
- A strong commitment to work-life balance
- Promoting opportunities for career advancement
Company Overview
We understand how paramount the customer experience is to a carrier's success. It was founded in 2012, and is headquartered in Folsom, California, USA, with a workforce of 501-1000 employees. Its website is https://www.oneinc.com.Company H1B Sponsorship
One Inc has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024, 1 in 2023, 1 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.