Note: The job is a remote job and is open to candidates in USA. Clearwater is seeking a Director of Consulting Operations to lead and scale their CMMC consulting practice. This role is responsible for overseeing strategy, delivery excellence, team leadership, and ensuring compliance for Defense Industrial Base organizations. The Director will also focus on business growth, operational excellence, and client management.
Responsibilities
- Execute the strategic vision for Redspin’s consulting practice, driving operational excellence, client satisfaction, and revenue growth, aligning with DoD requirements and industry trends
- Refine service offerings, methodologies, and delivery frameworks for: CMMC Level 2/3 certifications, CMMC Mock (pre-)assessments
- Develop and monitor key performance indicators (KPIs) tied to service delivery, financial performance, and client outcomes ensuring achievement of revenue, margin, and utilization targets
- Prepare and present regular updates to executive leadership on delivery performance, client success, and strategic initiatives
- Drive accountability across the consulting organization for achieving short- and long-term business goals aligned with Redspin’s strategy
- Collaborate with sales and marketing to develop go-to-market strategies and thought leadership
- Build, scale, and continuously improve a high-quality CMMC consulting practice, ensuring consistent delivery standards, repeatable methodologies, and strong long-term client retention
- Ensure successful client outcomes by leading teams to achieve CMMC readiness and certification through effective assessment oversight, risk prioritization, and remediation guidance
- Oversee successful delivery of CMMC engagements, ensuring quality, consistency, and client satisfaction
- Manage workforce planning, staffing models, and resource allocation to achieve utilization and profitability targets while maintaining quality standards
- Establish clear performance metrics and implement programs to enhance consulting tools, methodologies, and delivery templates
- Partner with Product Innovation teams to identify AI-driven automation and technology enablement opportunities that improve scalability and efficiency
- Serve as executive sponsor and advisor for key client accounts
- Provide strategic guidance on scoping, risk prioritization, and remediation planning
- Ensure alignment with CMMC 2.0 requirements and applicable standards (e.g., NIST SP 800-171, 800-172)
- Stay current on evolving CMMC frameworks, assessment guides, and DoD rulemaking
- Ensure the quality, accuracy, and defensibility of compliance documentation, assessment evidence, and client deliverables, meeting CMMC, DoD, and Clearwater quality standards
- Lead and manage a national consulting team of 30+ direct and indirect reports, fostering a culture of high performance, innovation, continuous improvement, collaboration, and professional growth
- Partner with the Colleague Success team to attract, develop, and retain top consulting talent, driving both individual and organizational success
- Establish training pathways and certifications for team members (e.g., CCP, CCA)
- Lead, engage, and develop a growing consulting team, establishing clear career paths, documented training, performance expectations, and professional development opportunities that support retention and succession planning
- Maintain accountability for billable utilization targets, workforce planning, and effective resource allocation across engagements
- Foster a culture of accountability, collaboration, and continuous learning within the team
- Partner with sales to support pre-sales activities, including proposals, SOWs, and client presentations
- Act as a subject matter expert in client discussions and industry events
- Identify opportunities to expand services within existing accounts
- Establish Redspin as a recognized thought leader in the CMMC and Defense Industrial Base (DIB) compliance space through subject-matter expertise, industry engagement, and contribution to internal and external thought leadership
Skills
- 8–12+ years in cybersecurity consulting, with at least 3–5 years in a leadership role
- Bachelor's degree in business administration, Computer Science, Information Systems, or related field
- Deep expertise in CMMC 2.0 framework
- NIST SP 800-171 (and ideally 800-172)
- Proven ability to lead consulting teams and manage complex client engagements
- Exceptional executive presence, communication, and relationship-building skills
- Strong business acumen with experience in practice building or P&L ownership
- Ability to embrace Clearwater's CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture
- Experience in cybersecurity or technology-enabled consulting services
- Experience working with or alongside C3PAOs
- Master's degree
- Relevant cybersecurity certifications (CISSP, CISA, CISM) and CMMC-related certifications (e.g., LCCA, CCA)
- Familiarity with FedRAMP, ISO 27001, or other compliance frameworks
Company Overview
Clearwater provides healthcare cybersecurity, compliance, managed cloud, and risk solutions. It was founded in 2010, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is https://clearwatersecurity.com.