[Remote] Director of Product Management, Customer Data and Signals Platform

Note: The job is a remote job and is open to candidates in USA. GEICO is a leading auto insurer in the United States, known for its commitment to innovation and customer service. They are seeking a Director of Product Management for their Customer Data and Signals Platform, responsible for leading the strategy and development of a customer data platform that enhances customer interactions and drives business outcomes. The role involves collaboration with multiple teams to create a unified identity and real-time data capabilities. Responsibilities • Define multi-year strategy and roadmap for Customer Data & Signals • Deliver platforms that scale to millions of users and billions of events • Drive cross-functional alignment across Marketing, Product, Data, and Engineering • Establish clear success metrics tied to business impact (conversion, retention, LTV) • Build and mentor a high-performing team of Product Managers • Lead vendor vs. build decisions (e.g., CDP, tagging, experimentation tools) • Ensure privacy, compliance, and governance (PII handling, consent frameworks) Skills • 10+ years in Product Management, including platform/data products • 5+ years leading teams (Sr. PMs / PMs) • Deep experience with Customer Data Platforms (CDPs) • Deep experience with Identity resolution / user stitching • Deep experience with Event tracking & tagging systems • Deep experience with Experimentation platforms (e.g., Statsig, Optimizely, in-house) • Strong understanding of data architecture (batch + real-time) • Experience building CDP or data platforms in-house at scale • Familiarity with tools like Snowflake, Segment, mParticle, Statsig • Experience in regulated industries (insurance, fintech, healthcare) • Strong understanding of privacy frameworks (GDPR, CCPA) • Exposure to AI/ML-driven personalization and decisioning systems Benefits • Personalized development programs, mentorship, and certification assistance. • Competitive pay, benefits, and flexibility to support your well-being and future. Company Overview • GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway. It was founded in 1936, and is headquartered in Chase, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.geico.com.