Note: The job is a remote job and is open to candidates in USA. Itential is the leading platform for automation and orchestration within network and infrastructure domains. The Enterprise Account Executive is responsible for driving net-new logo acquisition and expanding existing accounts, helping enterprise buyers transition to AI-orchestrated network management. The role involves managing the full sales cycle, building executive-level relationships, and coordinating resources throughout the sales process.
Responsibilities
- Manage the full sales cycle — from first contact through close — using a consultative, insight-led approach that helps buyers quantify the cost of manual operations and the ROI of agentic automation
- Define and execute sales plans for an assigned geographic territory to exceed software sales goals through prospecting, qualifying, managing, and closing opportunities
- Build and maintain executive-level relationships (CIO, VP Network Engineering, VP Infrastructure) that position Itential as a strategic platform partner, not a point-solution vendor
- Coordinate resources throughout the sales cycle — including Sales Engineering, client-partner executives, architects, sales leaders, and Customer Success — to execute Itential's sales process effectively
- Lead Quarterly Business Reviews (QBRs) that connect Itential's agentic automation roadmap to the customer's evolving infrastructure strategy
- Drive account scorecard improvements, identify adoption and expansion opportunities, and secure software renewals
- Perform regular customer, market, product, and competitive analyses to meet account objectives and strategies
- Negotiate and present account proposals and contracts, gaining internal alignment across cross-functional partners (Finance, Legal, RevOps)
- Manage and track customer accounts, opportunities, and renewal information in Salesforce; use AI-assisted sales tools — conversation intelligence, deal scoring, and generative AI for outreach personalisation — to increase efficiency and improve buyer engagement quality
- Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts, and customer success engagements
Skills
- Demonstrated experience in enterprise software sales, with a focus on new logo acquisition, account expansion, and SaaS offerings
- A track record of delivering software revenue and building valuable customer relationships in complex enterprise account organisations
- Demonstrated ability in territory and business planning, tactical execution, and proven selling strategies within large, matrixed organisations
- A working understanding of network technologies and SaaS offerings, sufficient to engage credibly with technical buyers
- Proficiency with Salesforce for opportunity and account management; familiarity with sales tech tools such as Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, 6sense, and Amazon QuickSight
- Strong communication and presentation skills with business acumen appropriate for engaging at C-suite and VP level
- An ambitious, goal-oriented, and customer-focused mindset with the ability to differentiate Itential's value proposition clearly
- A growth mindset — consistently working to improve skills and adapt in a rapidly changing environment
- Humble confidence with a bias towards action
- Prior experience selling network automation, orchestration, or infrastructure software to carriers, financial institutions, or large enterprises
- Familiarity with agentic AI concepts and their application to network operations
- Experience working in a high-growth SaaS environment with a land-and-expand sales motion
Benefits
- Competitive salary.
- 28 days' paid annual holiday plus bank holidays in England and Wales.
- Auto-enrolment pension scheme (details provided on joining).
- Private medical insurance (subject to scheme provider acceptance).
- Monthly mobile telephone contribution (up to 375) for a Euro Plan.
- Monthly home working contribution (up to 350) towards utilities and broadband.
- Company-provided laptop and equipment for home working.
Company Overview
The Platform for Agentic Infrastructure Operation It was founded in 2014, and is headquartered in Atlanta, Georgia, USA, with a workforce of 201-500 employees. Its website is http://www.itential.com/.