Note: The job is a remote job and is open to candidates in USA. Pitney Bowes is a company that provides innovative mailing and shipping solutions. As a Field Service Technician, you will enhance client experiences by delivering exceptional service, diagnosing and repairing equipment issues, and ensuring clients are well-trained in using Pitney Bowes technologies.
Responsibilities
- Delivering exceptional customer service that drives client satisfaction, retention, and trust
- Diagnoses, repair, and troubleshoot both hardware and software issues to reduce downtime and callbacks
- Install, service, and upgrade Pitney Bowes Shipping & Mailing equipment, ensuring clients are fully trained and confident in their use
- Manage a multi‑zip‑code territory within 4 hours of Billings, MT, with up to 80% driving time
- Use hand tools and small power tools to perform repairs, maintenance, and installations
- Maintain a safe, clean, and professional work environment always
Skills
- Legally authorized to work in the US
- Valid driver's license
- Clean driving record
- Reliable transportation
- Can lift 55+ lbs
- Can bend, squat, stoop, or stand for extended periods
- Enjoy working with and repairing mechanical or electrical components
- Comfortable with significant driving time and working independently in the field
- Motivated by the opportunity to earn additional income through service and parts sales
- Familiar with Windows, PCs, and basic networking
- Experience with automated or electro-mechanical equipment
Benefits
- 10% incentive on any service or parts sales you present to clients
Company Overview
Pitney Bowes is a global technology company that powers physical and digital transactions that drive commerce. It was founded in 1920, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is https://www.pitneybowes.com.