Note: The job is a remote job and is open to candidates in USA. Wealthfront is currently hiring a fully remote Fraud Operations Analyst I to be responsible for daily fraud monitoring and investigation functions. The role involves conducting complex investigations to identify criminal activities, performing data-driven analysis, and coordinating with various teams to enhance fraud detection and prevention efforts.
Responsibilities
- Assist in the identification of unusual financial activity indicative of money laundering, financial fraud and/or financial crime
- Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform
- Perform data-driven analysis to identify vulnerabilities and/or proactively determine potential issues or areas of improvement
- Perform thorough analyses of account and transaction history to detect and elaborate on established patterns related to fraud and anti-money laundering (AML) typologies
- Conduct holistic account and transaction monitoring in support of Wealthfront’s BSA/AML and Sanctions programs
- Coordinate fraud investigations and recoveries with contra firms
- Present findings of investigations to different stakeholders within the firm
- Create, implement, and update policies and procedures to further develop Wealthfront’s anti-financial crime and transaction monitoring program
- Research fraud, identity and user behavior to contribute to rules, models and other detection systems
- Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures
- Assist in the identification of process improvements and automation opportunities
- Coordinate with Financial Crimes Compliance to ensure fraud and non-fraud-related cases are properly escalated for investigation and SAR filing consideration
- Partner with Engineering teams to implement automated solutions
- Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud
- Work with our support team to resolve client inquiries
Skills
- 1-3 years of fraud investigations experience in the financial services industry
- Strong research and investigation skills, including synthesizing large amounts of information and evaluating transaction data
- Experience investigating fraud typologies such as Wire, ACH, Debit Card, Online Account Takeover, Identity Theft, Elder Financial Exploitation, and New Account Fraud
- Ability to manage competing priorities and adapt quickly in a dynamic, fast-paced environment
- Strong attention to detail and ability to produce accurate, well-documented work
- Ability to make sound, risk-based decisions with limited information
- Excellent written and verbal communication skills
- Strong collaboration skills and ability to work effectively with cross-functional teams
- Embody the qualities of being a true team player - curiosity, humility, intelligence, and openness to both positive and constructive feedback
- Demonstrated curiosity and a proactive approach to identifying patterns and emerging risks
- Experience with disputes and knowledge of Reg E
- Familiarity with Anti-Money Laundering (AML), Anti-Threat Finance (ATF), OFAC, Financial Intelligence analysis and Counter-Intelligence analysis
- Experience with SQL, dashboard creation, and/or other data analysis tools
- Knowledge of FINRA, NACHA, SEC and MSRB rules and regulations
Benefits
- Medical
- Vision
- Dental
- 401K plan
- Generous time off
- Parental leave
- Wellness reimbursements
- Professional development
- Employee investing discount
Company Overview
Wealthfront integrates investing and saving products to help young professionals build long-term wealth in any market condition. It was founded in 2008, and is headquartered in Palo Alto, California, USA, with a workforce of 201-500 employees. Its website is https://www.wealthfront.com.