Note: The job is a remote job and is open to candidates in USA. Tebra is an all-in-one EHR+ platform designed for independent healthcare practices. They are seeking a Head of AI Engineering & Enablement to lead AI initiatives, drive efficiency, and enhance operational workflows across the organization.
Responsibilities
- Work with the CEO, CFO, and CPO to identify where AI can drive the greatest efficiency and operating leverage across the organization, and prioritize accordingly
- Audit and re-engineer business processes before automating them, so we improve how the work is done and not just how fast it runs
- Build and maintain an AI Opportunity roadmap that prioritizes use cases by ROI, feasibility and strategic impact in partnership with the functional leaders
- Perform deep-dive assessments to identify the highest-impact efficiency opportunities across all operating functions — then build them, don't just document them
- Design and build high-value internal agents and automations that address the hardest problems inside our operating functions. Stay hands-on in the build yourself; this is not a role where you commission others and review outputs
- Own the shared patterns for retrieval, agent design, and secure system-of-record connectivity — including MCP servers, agent-to-agent orchestration, and API integrations — with permission-aware access across Gong, Salesforce, NetSuite, Snowflake, Slack, and Workato
- Design multi-agent systems where specialized agents hand off to each other across workflow steps, not just single agent automation
- Build and maintain the organizational context layer, the connective tissue that makes Tebra queryable; meeting capture, knowledge connectors, MCP servers into our core systems and permission aware retrieval so agents and people have a single source of truth
- Develop and maintain a library of reusable skills, frameworks, and how to guide, allowing one person’s breakthrough workflow scale to the entire organization and the programs compound over time
- Own the full lifecycle from rapid prototyping to production-grade deployment, including monitoring, evaluation frameworks, error handling, and iteration based on real usage data
- Define the approved tools, data-handling rules, build standards, and a shared reference architecture for AI across Tebra's operating functions, in partnership with Legal and Security
- Own how agents are deployed and monitored once live, ensuring full HIPAA compliance and strict adherence to our data privacy and security policies for PHI, without slowing teams down
- Stand up an AI risk register, acceptable use policy, and audit trail standards for all production agents, and maintain them as the tooling landscape evolves
- Partner with each function to find high-value use cases and help them build and ship the more routine, accessible agents themselves
- Coach AI owners inside each function, and run enablement and fluency programs so adoption scales beyond the central team
- Build genuine on-ramps for less-technical teams: role-specific training, prompt libraries, office hours, and ready-to-use templates that make AI approachable across every level of the org
- Continuously identify emerging AI tooling, methodologies, and agent frameworks — evaluate new models and techniques to keep Tebra ahead of the curve
Skills
- 8+ years in software engineering, applied AI, or technical product roles, with a meaningful stretch spent hands-on and building in production — not directing from a distance
- An engineering background you still use. You can read and write code and ship production systems, not only manage people who do
- Deep applied AI experience designing and deploying multi-agents systems, RAG pipelines, agent-to-agent orchestrations, MCP servers, and API integrations into systems of record, and LLM-based workflows in production
- Hands-on experience shipping AI in a HIPAA-regulated or comparable environment — working within BAAs, maintaining audit trails, and keeping PHI out of non-covered tools
- A track record on operationally focused technology projects — workflow automation, systems integration, internal tooling — that demonstrably changed how a business runs
- Strong business acumen. You can sit with a function leader, understand their workflow end-to-end, and translate it into the right automation — including knowing when the right answer is to redesign the process first
- A process re-engineering instinct, with the judgment to fix the work before automating it
- A proven track record of driving adoption and behavior change within non-technical teams — not just shipping the tools, but building champions, running training, and sustaining usage until it becomes a habit
- Experience leading a small team and coaching others to build while staying hands-on yourself
- Excellent communication. You can brief the CEO and pair with an engineer on the same day, and those conversations feel equally natural
- Located on the West Coast or Pacific Time Zone
Benefits
- In addition to our healthcare benefits, we also offer amazing perks!
- Need work from home basics? We offer a discount through Dell!
- We also offer a number of resources to help you keep your mind and body healthy.
- Check out Gympass for a great workout, or TelusEmployee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
- To assist with all of life’s needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount!
- Gympass for access to health and fitness apps
- Telus Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.
Company Overview
Company H1B Sponsorship