Note: The job is a remote job and is open to candidates in USA. Answer Financial is an Allstate company with over 25 years in the insurance industry, seeking an Inside Sales Commercial Senior Consultant II. The role involves assessing customer needs and selling commercial insurance products while providing exceptional customer service and mentoring junior sales staff.
Responsibilities
- Sell multiple commercial insurance products, including excess and surplus insurance, while providing an exceptional customer experience and achieving acceptable retention on written business
- Adhere to scripts in this highly regulated industry to ensure compliance. Build rapport with callers and provide a high level of customer engagement
- Recommend solutions and product options to meet customer needs, including increased coverage and product combinations
- Promptly return calls to customer inquiries, follow up on past quotes, and finalize or preserve sales
- Demonstrate knowledge of insurance carrier product guidelines and stay current on offerings, enhancements, and changes
- Maintain state licensing requirements and stay informed on regulatory changes and compliance standards
- Develop and maintain relationships with Direct Referral Partners, including asking for and inspiring referred leads
- Resolve complex commercial insurance sales inquiries
- Act as subject matter experts and provide mentoring and coaching to AFI Inside Sales Specialists to support their ongoing development and growth
- Meet business needs by following attendance, adherence, and quality guidelines while maintaining established production levels
Skills
- High school diploma or GED required
- Reliable high-speed internet with wired connection (Ethernet)
- Dedicated, distraction-free home workspace (equipment provided)
- Must be able to operate a PC, other relevant office tools/equipment, sit for extended periods and/or occasionally stand for extended periods
- Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas
- Bachelor's degree (preferred)
- 3 or more years of experience (preferred)
Benefits
- Remote, work from home company
- Answer Financial provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Company Overview
Answer Financial is one of the original insurtech companies, established in 1997 and focused on delivering auto and home insurance through strategic partnerships on behalf of more than 40 insurance providers. It was founded in 1997, and is headquartered in Encino, California, USA, with a workforce of 501-1000 employees. Its website is http://www.AnswerFinancial.com/.