Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization that values a people-first culture, and they are seeking an Insurance Agent (Licensed Personal Lines, P&C) to provide customer service and technical support remotely. This role involves engaging with customers through calls and online channels, advising on insurance options, and ensuring positive customer experiences.
Responsibilities
- Be efficient in navigating multiple systems
- Demonstrate a strong reading and comprehension of program materials
- Actively listen and ask questions to identify customer needs
- Advise on plan options, coverages, and pricing
- Process new and/or amended enrollments
- Ensure our clients’ customers enjoy authentic experiences
- Deliver expert customer experiences…with a smile
Skills
- Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
- Spanish/English Bilingual
- You must be at least 18 years of age
- Verifiable High school diploma or GED
- 1 + years of customer service experience
- Active resident license to sell P&C insurance
- Strong computer navigation skills and PC knowledge
- Strong communication skills in both verbal and written format
- Proficiency in fast-paced multi-tasking with strong problem-solving skills
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
- Must reside in the United States or have a valid U.S. address for residence
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
- Lucrative employee referral bonus opportunities
- DailyPay enrollment option to access pay "early," when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
- A range of other perks and benefits
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.