Note: The job is a remote job and is open to candidates in USA. Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. In this role, you will own the end-to-end consumer experience for a new proactive healthcare product, shaping how millions of consumers engage with this new vertical for the company.
Responsibilities
- Own the end-to-end consumer journey — from discovery and education through onboarding, treatment, and ongoing engagement
- Partner with engineering and design to build AI into the core consumer experience
- Lead projects through the ideation, development, and launch of innovative customer experience features
- Partner with our clinical teams to ensure protocols, safety, and education are core to the product experience
- Help shape short to long-term roadmaps, driving long-term scalability while balancing day-to-day improvements
- Maximize efficiency in a fast-growing company with a constantly evolving environment
Skills
- 4+ years of experience in Product Management, working collaboratively with cross-functional teams
- Experience in a consumer-oriented product role; experience in health, wellness, or category-defining 0-to-1 products is a plus
- A strong point of view on where AI can meaningfully reshape the consumer healthcare experience, and you're excited to build it into the core of the product
- Fluency working with AI agents and building AI-native workflows and systems
- AI-native is your default operating mode. You work with agents the way most PMs work with docs — fluently, constantly, and as a core part of how you get things done
- A track record of building and shipping products that customers love and drive meaningful business impact
- Strategic and tactical experience designing, building, and executing scalable processes from scratch, ideally in an operations-intensive environment
Benefits
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Company Overview
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.hims.com.