[Remote] Market Operations Analyst

Note: The job is a remote job and is open to candidates in USA. Voltus is hiring a driven Market Operations Analyst focused on enhancing operational efficiency and customer satisfaction. The role involves developing tools and processes for managing energy market operations and ensuring accurate performance calculations.

Responsibilities

• Identify, develop, and implement tools and processes to support flawless execution of our day-to-day responsibilities
• Protect our revenue by identifying and correcting process errors
• Daily management of availability and market offers across our capacity, operating reserves, and economic products
• Manage the process to request and submit interval usage data to support the full customer lifecycle, including enrollment, performance calculations, and settlement
• Ensure performance calculations are successful and timely for all products

Skills

• Able to begin work by 8 AM Mountain Time
• 1-3 years experience in an operational setting
• Excellent quantitative skills, including business-applied Python
• Self-starter who takes ownership beyond your immediate scope; when you see a problem, you drive it to resolution rather than assuming someone else will
• Ability to understand multifaceted situations and distill them into a clear, actionable strategy
• Strong critical thinking and intellectual curiosity. You want to understand the why of an issue, and you approach problems from first principles
• Gritty. You've done hard things, and you're not afraid to put in the work when it's required
• Empathetic and collaborative teammate. You're kind in your delivery of feedback and interactions with others. You're consistently focused on winning as a team

Benefits

• Leave for full-time employees
• Parental leave
• A comprehensive benefits package to promote health, wellness, and financial security

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