Note: The job is a remote job and is open to candidates in USA. Professional Plastics is a leading distributor of high-performance engineering plastic shapes, and they are seeking a National Strategic Account Manager to support the growth and management of their strategic accounts. This role involves liaising between customers and internal teams to ensure exceptional service and drive strategic growth initiatives.
Responsibilities
- Manage national, multi-location, and strategic customer accounts throughout North America
- Develop and maintain strong relationships with key customers while identifying opportunities to increase sales and profitability
- Coordinate large customer projects involving multiple Professional Plastics branches, suppliers, and manufacturing locations
- Process quotations, purchase orders, order acknowledgments, and customer requests while ensuring timely execution
- Work closely with Purchasing, Operations, Inventory Management, and branch personnel
- Support strategic initiatives established by the Director of Engineering Materials and Fabricated Parts
- Prospect new strategic customers and market opportunities using Seamless.AI, CRM tools, industry research, and other business intelligence resources
- Develop targeted growth within Data Centers, OEM Manufacturing, Food Processing, Semiconductor, Fabrication, Industrial Manufacturing, and other strategic markets
- Prepare pipeline reports, sales analysis, market research, and business development updates
- Support national trade shows, customer visits, and industry events
- Maintain accurate CRM records
- Coordinate projects involving fabricated parts, engineered materials, and value-added manufacturing
- Assist with pricing coordination, inventory planning, and supplier communication
- Work directly with international customers and suppliers while supporting North American customers with global operations
- Coordinate business activities involving customers with operations both internationally and within North America
- Identify opportunities to expand existing customer relationships into additional locations, business units, and international markets
Skills
- 3–5 years of experience in account management, strategic sales, project management, customer service, or industrial distribution
- Strong organizational, communication, presentation, and relationship-building skills
- Proficiency with Microsoft Office, CRM software, and ERP systems
- Self-motivated with a strong desire to grow strategic accounts and develop new business
- Must be located in Mountain or Pacific time zones
- Bachelor's degree preferred or equivalent experience
- Experience managing national or multi-location accounts preferred
- Experience in industrial manufacturing, engineered plastics, fabrication, or related industries preferred
Benefits
- DailyPay Earned Wage Access
- Medical
- Dental
- Vision
- Flexible Spending Account
- 401K Plan with Company Match
- Basic Life and AD&D
- Voluntary Life Insurance
- Long Term Disability
- Employee Assistance Program
- Paid Time Off (PTO)
- Paid Holidays
- Morgan Stanley Financial Advice
- Short Term Disability
- Accident, Critical Illness and Hospital Indemnity
- MetLife Legal Plan
- Norton LifeLock
- United Pet Care Discount Program
- LifeMart Employee Discounts
- Auto Allowance
- Fuel Card
Company Overview