Note: The job is a remote job and is open to candidates in USA. Sovos Latinoamérica is a global leader in tax compliance solutions, committed to transforming tax compliance into a growth opportunity. The Operations Associate will manage day-to-day client tax compliance needs, assist in problem resolution, and ensure adherence to regulatory requirements while fostering continuous improvement within the team.
Responsibilities
- Deliver client services utilizing Sovos’ Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software
- Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures
- Identify, prioritize, and resolve client issues; coordinate appropriate internal departments to provide timely response and solutions
- Provide assistance to Compliance Services Associates in building domain expertise and resolving client issues
- Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
- Identify process improvements and offer suggestions to build internal efficiencies and reduce risk; lead internal process improvement projects
- Foster continuous improvement efforts; offer ideas and feedback to generate new and innovative ideas for ongoing Company improvements and enhancements
- Assist the management team in tracking team activities to ensure timely and accurate completion
- Ensure internal policies and procedures are adhered to based on established guidelines
- Support team members in their ongoing training and development by leading training sessions, creating training materials, and providing daily mentoring
- Perform other duties and special projects as assigned
Skills
- Bachelor's degree or equivalent related work experience
- Minimum of 1–2 years of experience in a client support / services capacity
- Excellent time management, decision-making, and organizational skills
- Detail-oriented with the ability to work independently in a fast-paced environment
- Excellent interpersonal and professional communication skills
- Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire
Benefits
- Flexible Time-Off
- Comprehensive Health, Dental and Vision benefits
- 401(k) with employee sponsored match
- Bi-Weekly Meeting Free Days
- Mentoring Programs
- Globally recognized Training and Development programs
- Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more!
Company Overview
La tecnología ha transformado a las empresas y ha cambiado para siempre la forma en que los gobiernos regulan. It was founded in undefined, and is headquartered in Santiago, Región Metropolitana, CL, with a workforce of 201-500 employees. Its website is https://sovos.com/es/.