Note: The job is a remote job and is open to candidates in USA. Rovia Clinical Research is dedicated to improving health and lives through innovative treatments. The Clinical Research Patient Recruiter plays a crucial role in recruiting potential subjects for studies, ensuring compliance with protocols and providing excellent customer service.
Responsibilities
- Reviews and develops a comprehensive understanding of Rovia’s study protocols and inclusion/exclusion criteria such as diagnoses, medical terminology, and medication history
- Conducts pre-screening of patient records to ensure correct placement within a study
- Matches needs of potential subjects to current or upcoming research studies
- Conducts outgoing recruitment phone calls, answers inbound patient calls, and schedules research appointments for potential subjects
- Provides exemplary customer service to potential subjects
- Enters and updates the status of all potential subjects in the Rovia database Clinical Conductor, including the outcome of any subjects scheduled but not screened
- Updates potential subject medical histories and medications in Clinical Conductor with pertinent data gathered via medical record review and/or phone conversations
- Tracks identified trends in patient acceptance or disapproval of clinical trial participation
- Creates and schedules IRB-approved social media posts and mass emails relating to Rovia’s active research studies
- Creates flyers, brochures, and other recruitment materials
- May perform other job-related duties as requested
Skills
- High school diploma required
- Prior clinical research patient recruitment experience required
- Excellent interpersonal and communication skills
- Strong organizational skills
- Proficient in the use of Microsoft Office
- Ability to maintain confidentiality
- Ability to develop rapport with patients over the phone
- Proficient in using social media (Facebook, Instagram, X, etc.) for recruitment purposes
- Spanish-speaking capabilities preferred
- Bachelor's degree preferred
- Experience with simple graphic design tools such as Canva
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