[Remote] Premium Insurance Phone Auditor

Note: The job is a remote job and is open to candidates in USA. ReSource Pro is a trusted strategic operations partner focused exclusively on the insurance industry. They are seeking a dedicated Insurance Phone Auditor to analyze and verify information provided by insured parties, conduct audits, prepare reports, and communicate findings to insurance carriers.

Responsibilities

• Efficiently manage assigned tasks, prioritize work, and ensure timely completion of audits
• Conduct voluntary phone audits by analyzing electronically submitted information and requesting additional details from policyholders via phone or email
• Create comprehensive audit reports, ensuring accuracy and adherence to quality standards, and submit reports for review
• Consistently meet or exceed established quality and productivity benchmarks
• Follow up with policyholders and resolve any discrepancies or concerns related to audits

Skills

• Ability to effectively convey complex information both verbally and in writing
• Solid understanding of basic accounting principles and practices
• Ability to work independently, self-motivated, and self-disciplined
• Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
• Ability to analyze data, identify trends, and solve complex problems
• Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines
• Professional and positive demeanor when dealing with third-party business owners
• Willingness to receive feedback constructively and make necessary adjustments to improve performance
• High school diploma or GED required

Benefits

• Eligible for all medical & dental benefits on Day 1.
• Eligible for 401k with employer match after 12 months of employment.
• Generous PTO plan with paid holidays & floating holidays.
• Development & growth opportunities.
• Teamwork-oriented work environment.

Company Overview