Note: The job is a remote job and is open to candidates in USA. Centric Software is a global leader in providing innovative Product Lifecycle Management solutions. The Presales Consultant will play a crucial role in the sales process by demonstrating the value of Centric's PLM solution, engaging with customers to identify their needs, and helping them envision transformative solutions.
Responsibilities
- Lead product demonstrations that align with customer workflows, data, and strategic objectives
- Conduct engaging discovery calls to identify customer challenges and opportunities
- Analyze customer business processes, systems, and organizational context
- Translate customer requirements into compelling solution narratives and user stories
- Identify gaps and propose scalable, value-driven solutions
- Document discovery findings, scope decisions, and opportunity artifacts
- Create demo scripts, tailored datasets, and presentation decks
- Configure and personalize PLM to reflect best practice use cases
- Support RFP/RFI responses and contribute to deal strategy and positioning
- Develop Statements of Work (SOWs), including scope, assumptions, and services estimates
- Build ROI models to quantify business impact/ value proposition
- Contribute to marketing initiatives including events, webinars, and presentations
- Develop internal training materials and deliver training sessions
- Participate in product updates: translate, document, and communicate relevant changes into new business processes/ use cases
- Conduct IT architecture and HW&SW requirement discussions, including hosting options
- Deliver high-impact, C-level presentations focused on business outcomes
- Facilitate 'Art of the Possible' sessions to expand deal scope and vision
- Drive alignment across business and technical stakeholders
- Elevate deal value through strategic thinking and solution positioning
- Partner with cross function business unit presales teams to deliver E2E strategies, demos & use cases
- Partner with Product Management to provide market and customer feedback
- Support Marketing initiatives (webinars, thought leadership, demos)
- Contribute to post-sales activities when needed to ensure continuity and success
Skills
- Strong business process understanding across PLM, Planning, ERP, or Supply Chain
- Deep expertise in R&D processes in Food and Beverage or Cosmetics or Private Label Management at Grocery retail
- Proven ability to map business process to software capabilities
- Exceptional presentation, storytelling, and communication skills
- Analytical mindset with structured problem-solving ability
- Ability to operate independently in a fast-paced, growth environment
- Entrepreneurial mindset with a strong sense of ownership and initiative
- Ability to manage complex customer engagements with minimal supervision
- Willingness to travel regionally and occasionally internationally if necessary
- Experience working across product development, structural packaging, artwork design and regulatory compliance
- Strong domain expertise with Consumer-Packaged Goods (CPG) including - Grocery Retail, Food & Beverage or Cosmetics
- Experience in pre-sales, solution consulting, or enterprise software delivery
- Practical background in using PLM or adjacent enterprise systems strongly preferred
- Demonstration and solution configuration experience preferred
- Technical Skills are a plus: AI Experience, XML programming, HTML, JavaScript, Databases (Postgres, MSSQL, Oracle)
Company Overview
#1 PLM, Planning, Pricing and Inventory, Market Intelligence, Visual Boards for consumer goods businesses. It was founded in 1997, and is headquartered in Campbell, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.centricsoftware.com/.Company H1B Sponsorship
Centric Software has a track record of offering H1B sponsorships, with 6 in 2025, 4 in 2024, 9 in 2023, 6 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.