Note: The job is a remote job and is open to candidates in USA. New Era Technology is a global company committed to creating a workplace where everyone feels valued and inspired to grow. The Product Delivery Project Manager for Telephony will support the deployment of Zoom & Polycom Phone products to retail branches, handling project deliverables, quality assurance, and reporting while also suggesting process improvements.
Responsibilities
- Track project deliverables related to the implementation of Zoom phone per branch and updating the status of deliverables in a centralized repository
- Manipulate and upload spreadsheets and submit webforms, including those used as data input for Zoom implementations; quality-assure data sets to ensure accuracy / data integrity
- Participate in various project meetings with, or on behalf of, the CLIENT’S Product Delivery Manager
- Actively track daily deployments; track issues and mitigations
- Assess deployment process and offer suggestions for process improvement
- Research any opportunities to improve the project’s Monday.com repository and where applicable, participate in the hands-on administration of the tool
- Back-up / Back-fill CLIENT’S Product Delivery Manager under certain circumstances (where possible, these scenarios will be planned)
Skills
- Strong focus on accuracy and attention to detail
- Proficient/Strong with Excel including basic formulas, pivot tables, graphing (Required)
- Proficient in PowerPoint (Required)
- Technical Problem-Solving skills
- Excellent communication skills (verbal and written)
- Proficient time management skills; sense of urgency
- Ability to track a project through its lifecycle to successful deployment
- Ability to work in a fast-paced environment and industry that is continually changing
- Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
- 2-4 years' experience as a technology Project Coordinator
- 8-10 years' experience using PC in business environment including MS Office
- Highly Proficient in Monday.com (Required)
- Minimum Beginner-Level Experience in Applying and/or Developing AI to Solve Problems (Required)
- Strong Technical Problem-Solving Skills, with Strong Fundamentals in Data Networking (Required)
- Proficiency in Excel and PowerPoint (Required)
- Exposure to technology in the financial industry is a plus
- Exposure to Monday.com is a plus
- Experience with Tableau dashboarding (Preferred but not Show Stopper)
- Telephony experience
Benefits
- Work alongside industry-certified experts
- Access continuous training
- Enjoy competitive benefits
- Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
Company Overview
New Era Technology NZ provides a range of network and IT support, strategic planning, modern workspace, audio and visual, virtual meeting rooms and professional development solutions and services. It was founded in 1999, and is headquartered in Auckland, Auckland, NZL, with a workforce of 51-200 employees. Its website is https://www.asnettechnologies.co.nz.Company H1B Sponsorship
New Era Technology NZ has a track record of offering H1B sponsorships, with 28 in 2026, 18 in 2025, 8 in 2024, 86 in 2023, 7 in 2022, 7 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.