Note: The job is a remote job and is open to candidates in USA. Trusted Health is a leader in healthcare workforce management, focused on optimizing how health systems schedule and manage their resources. As a Product Manager, you will own a significant product surface, drive product definition, and build customer relationships to ship impactful products.
Responsibilities
- Act as the company-acknowledged expert on a product domain, target users and customers, core functionality, and strategic positioning
- Bring a “forward deployed” mindset to work with Works customers on solving problems and building new, innovative solutions
- Leverage AI to build fully functional first iterations of product features, enhanced workflows, and perform in-depth product analysis
- Use data tools to understand how products are used, providing actionable insights to the team
- Stay informed on industry trends, competitive landscapes, and relevant domain knowledge
- Build deep knowledge of Works’ business, including marketing, sales, finance, services and legal
- Support the development and communication of a product roadmap for your domain area
- Demonstrate a thorough understanding of product functionality and be able to conduct demos, train users, and address customer inquiries
- Identify and address product risks and differentiation opportunities upfront using qualitative and quantitative techniques
- Solve problems collaboratively and focus on outcome-driven development
- Support engineers and product marketing during delivery to ensure smooth implementation
- Continuously optimize and refine products post-launch using data-driven techniques
- Foster a collaborative relationship with developers and designers, ensuring early involvement and alignment
- Act as a true partner to stakeholders across the company, establishing mutual trust and respect
- Evangelize the product’s vision and strategy, motivating both the team and stakeholders
- Influence and inspire without direct authority, especially in high-pressure situations
- Communicate effectively with all levels of the organization, from senior leadership to frontline teams
Skills
- A Bachelor's Degree, preferably with a focus on Product Management, Analytics or Strategy
- 5+ years of experience as a Product Manager, with a track record of owning and improving key product KPIs
- Experience building and deploying B2B software required
- Workforce solutions, scheduling, workforce planning, and healthcare domain experience are a big plus
- Experience working with AI tools for rapid prototyping/app development
- Strong analytical skills with the ability to write queries, interpret data, generate insights, and drive decision-making
- Experience defining and delivering roadmaps in support of company objectives and KPIs
- Experience with product discovery techniques, including qualitative and quantitative research methods
- Excellent communication and storytelling skills to evangelize product vision and strategy
- Must be fluent in written and spoken English
- A growth mindset with a passion for continuous learning and improvement
- Experience working with health systems is a big plus
- Master's Degree preferred
Benefits
- Flexible time off
- Employer-paid health insurance, vision, and dental
- Employer-paid life insurance
- Telehealth through One Medical
- Monthly cell phone reimbursement
- Employee assistance program
- Employer-sponsored 401k
- Opportunity to earn stock options, bonus, and/or commission
Company Overview
Workforce management in healthcare is hard. We're solving it. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.trustedhealth.com.