Note: The job is a remote job and is open to candidates in USA. Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. As a Technical Product Manager, you will support and drive strategic product initiatives, managing projects from planning through launch while working closely with cross-functional teams to prioritize and deliver impactful solutions.
Responsibilities
- Support Senior Product Manager across strategic operations workstreams
- Translate business priorities into clear technical product requirements, user stories, acceptance criteria, and delivery plans, leading scoping calls and producing crisp written outputs
- Partner closely with Product, Engineering, Data Science, UX, and Client Success to define, prioritize, and deliver high-impact capabilities
- Drive execution across discovery, planning, development, testing, release, and post-launch iteration, taking end-to-end ownership of roadmap development projects from requirements through delivery, release readiness, and post-development documentation and enablement
- Establish and maintain an intake and triage rhythm for enhancement requests and operational work, ensuring consistent capture of context, impact, dependencies, and recommended priority for leadership decisions
- Build and maintain a prioritized view of top platform risks and recurring operational gaps, surfacing risks early and clearly to product leadership to support prioritization decisions
- Manage cross-functional alignment, dependencies, timelines, risks, and status reporting across multiple initiatives
- Analyze data, client feedback, and market signals to inform product decisions and improve feature value
- Oversee product documentation, release notes, internal enablement materials, and stakeholder communications
- Support client and internal team discussions to clarify requirements, validate use cases, and ensure successful adoption
- Use AI tools (ChatGPT, Copilot, Claude, etc.) to accelerate and elevate outcomes, including communication drafting, data analysis, prompt engineering, and documentation
Skills
- 2+ years of Technical Product Management, Product Management, or technical project leadership experience at a software company
- Experience working closely with Engineering and Data Science teams on APIs, data workflows, analytics, or automation capabilities
- Demonstrated ability to translate ambiguous requests into clear requirements (user stories, acceptance criteria, and documentation) and drive work to completion across cross-functional teams
- Experience reading and interpreting API requirements and technical documentation (REST concepts, authentication patterns, payloads, and webhooks fundamentals)
- Bachelors or Advanced degree in a related field
- Experience with the Rithum for Brands (ChannelAdvisor) platform
- Intrapreneurial/founder mindset
- Experience with AI tooling for documentation, requirements gathering, and/or building solutions
- Integration-heavy environment exposure (APIs, webhooks)
- Experience using tooling commonly associated with technical delivery and operations (JIRA, Notion, backlog tools, documentation tooling, and basic data analysis)
Benefits
- Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
- A 6% 401(k) match
- Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
- 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
- Accident, critical illness, and hospital indemnity insurance
- Pet insurance
- Legal assistance and identity theft insurance plans
- Life insurance 2x salary
- Access to the Calm app and the Employee Assistance Program
- $65/month Remote work stipend for internet
- Culture and team-building activities
- Tuition assistance
- Career development opportunities
- Charitable contribution match up to $250 per year
- Discretionary bonus for non-sales roles
- A discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives
Company Overview
Rithum is a provider of cloud-based e-commerce fulfillment and marketing solutions for large retailers, marketplaces, and consumer brands. It was founded in 1997, and is headquartered in Atlanta, Georgia, USA, with a workforce of 501-1000 employees. Its website is https://www.rithum.com.Company H1B Sponsorship
Rithum has a track record of offering H1B sponsorships, with 2 in 2025, 3 in 2024. Please note that this does not guarantee sponsorship for this specific role.