Note: The job is a remote job and is open to candidates in USA. Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT) and text-to-speech (TTS). As a QA Engineering Manager, you will ensure the quality of Deepgram’s products by defining and executing the QA strategy, managing a team, and aligning testing processes across engineering and product teams.
Responsibilities
- Own QA Strategy & Execution: Define and execute the cross-product test strategy (manual + automated) with daily/weekly validation cycles
- Build & Lead Team: Manage, mentor, and grow a QA team spanning engineers and specialists
- Cross-Engineering Alignment: Partner with product and engineering managers to embed testing into every release pipeline
- Test Infrastructure & Tooling: Drive strategy and adoption of frameworks, automation platforms, and CI/CD quality gates
- Governance & Compliance: Own QA oversight for HIPAA, PCI FedRAMP, and all applicable quality standards
- Quality Metrics & Reporting: Define KPIs, publish regular dashboards, and lead quality reviews with engineering and product leadership
- Release Candidate Qualification: Be the final gatekeeper for release signoff, balancing risk and velocity for our frontier AI services
- Customer Feedback Integration: Tie production monitoring and support feedback into QA strategy and iteration cycles
- Exploratory Testing: Foster edge-case discovery and testing creativity to prevent regressions and long term improvement for frontier research based products
Skills
- 7+ years in QA or Software Engineering with 2–3+ years in a leadership/managerial role
- Proven experience leading test strategy and execution in SaaS, APIs, or AI/ML platforms
- Expertise in test automation frameworks, CI/CD integration, and cross-platform validation
- Familiarity with compliance frameworks (HIPAA, SOC2, FedRAMP)
- Strong communicator, capable of aligning quality priorities across engineering, product, and operations
- Data-driven mindset: experienced in defining and acting on KPIs and operational metrics
Benefits
- Medical, dental, vision benefits
- Annual wellness stipend
- Mental health support
- Life, STD, LTD Income Insurance Plans
- Unlimited PTO
- Parental leave
- Flexible schedule
- 12 Paid US company holidays
- Quarterly personal productivity stipend
- One-time stipend for home office upgrades
- 401(k) plan with company match
- Tax Savings Programs
- Learning / Education stipend
- Participation in talks and conferences
- Employee Resource Groups
- AI enablement workshops / sessions
- For candidates outside of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we scale, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.
Company Overview
Deepgram provides a voice artificial intelligence platform for speech-to-text, text-to-speech, and voice applications. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://deepgram.com.Company H1B Sponsorship
Deepgram has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.