Note: The job is a remote job and is open to candidates in USA. True Zero Technologies, a veteran-owned small business, is seeking an organized, process-driven Quality & Compliance Administrator to support the growth and maturity of the PMO. This role involves maintaining and improving the Quality Management System (QMS), ensuring compliance with various standards, and coordinating audits while driving continuous improvement.
Responsibilities
- Maintain and improve the QMS
- Manage controlled documents, policies, procedures, templates, and SOPs
- Coordinate document reviews, version control, approvals, and updates
- Track corrective and preventive actions (CAPA)
- Support PMO governance and process standardization
- Support CMMI, CMMC, ISO 9001, ISO 20000, ISO 27001, and customer-required frameworks
- Maintain evidence repositories and compliance documentation
- Coordinate evidence collection and audit readiness
- Track remediation actions and gap assessments
- Monitor contract deliverables and reporting requirements
- Maintain compliance calendars and milestones
- Support startup, transition, and closeout activities
- Review contract requirements for operational impacts
- Track SLA, KPI, and Quality Control Plan compliance
- Plan and coordinate internal audits
- Support external certification audits
- Track findings through closure
- Prepare audit reports and executive summaries
- Review project documentation for quality and completeness
- Support governance reviews and project health assessments
- Maintain PMO templates and standards
- Capture lessons learned and improvement opportunities
- Develop dashboards for compliance, audits, certifications, contract performance, and PMO maturity
- Provide monthly executive reporting
- Maintain centralized compliance repositories
- Support document retention requirements
- Keep templates and policies current
Skills
- 3–7 years of experience in PMO, Quality, Compliance, or Program Management
- Experience supporting government contracts
- Strong organization, documentation, and communication skills
- Experience coordinating audits or compliance activities
- Experience with ISO, CMMI, CMMC, NIST 800-171, NIST 800-53
- Experience with Jira, Confluence, Microsoft 365, SharePoint, Power BI, or Smartsheet
- Highly organized, detail-oriented, collaborative, self-motivated, process-focused, and committed to continuous improvement
Benefits
- Competitive salary, paid twice per month
- Best in class medical coverage
- 100% of medical premiums covered by True Zero
- Company wide new business incentive programs
- Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
- 3 weeks of PTO starting + 11 Paid Holidays Annually
- 401k Program with 100% company match on the first 4%
- Monthly reimbursement of Cell Phone and Home Internet costs
- Paternity/Maternity Leave
- Investment in training and certifications to broaden and deepen your technical skills
Company Overview