Note: The job is a remote job and is open to candidates in USA. StopAHack.com® is a veteran-founded cybersecurity services company and a Great Place To Work® certified employer. The role involves delivering Palo Alto Networks Prisma Access professional services for a U.S. federal government customer, focusing on design, implementation, and maintenance of network security solutions.
Responsibilities
- Design, implement, and maintain Prisma Access for remote networks, mobile users, and service connections (Cloud Managed or Panorama)
- Integrate identity and access: SAML/SSO, MFA, certificate management, user mapping, and group-based policy
- Configure and optimize networking/security policies: BGP, IPsec/SSL tunnels, URL/App/Threat profiles, SSL decryption, GlobalProtect gateways and portals
- Perform advanced troubleshooting, root-cause analysis, and incident support across connectivity, policy, and performance issues
- Develop architectures, HLD/LLD documents, runbooks, and change plans; lead change windows
- Enable and mentor customer teams; deliver knowledge transfer and training sessions
- Monitor platform health and posture; recommend improvements for scale, resilience, and security
- Produce clear documentation and contribute to internal knowledge bases
Skills
- 8–10 years of combined experience in enterprise networking and network security, including production change control and customer-facing work
- Direct, hands-on experience deploying and supporting Prisma Access in multi-tenant or enterprise environments
- Strong knowledge of routing (BGP/OSPF), IPsec IKEv1/v2, SSL VPN, DNS, PKI/certificates, and identity integrations
- Comfort with log analysis and telemetry (for example Cortex Data Lake), packet captures, and performance baselining
- Excellent troubleshooting, customer communication, and documentation skills
- Ability to work independently across multiple concurrent projects and stakeholders
- U.S. citizenship for all personnel assigned to the task
- Authorized to work in the United States without current or future sponsorship
- PCNSE (or equivalent experience)
- Panorama at scale
- ADEM
- SD-WAN
- GlobalProtect
- Prisma Access migration experience
- Scripting and automation (Python, Ansible, Terraform)
- CI/CD change workflows
- Experience delivering professional services or consulting for large enterprises or federal government environments
Benefits
- W-2 employee status
- Performance management, PTO approval, and HR support are provided by StopAHack.
- Remote within the United States.
- Standard hours aligned to the end client’s time zone.
Company Overview