[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. Loop is a company focused on driving growth through its sales team. The Sales Development Representative will conduct outbound prospecting, schedule demos, and optimize sales processes to meet and exceed sales targets.

Responsibilities

• Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels
• Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop
• Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs)
• Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data
• Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging
• Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance
• Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings
• Achieve (or exceed!) monthly SQO quota
• Participate in ongoing training and coaching sessions to improve sales skills and product knowledge
• Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs

Skills

• Strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods
• Excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels
• Strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop
• Positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota
• You have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas
• Comfort with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop's tools - Salesforce, Slack, Notion, Loom, Outreach, Lusha, SalesNav, and Google Suite
• You know how to effectively collaborate with cross-functional teams, including AEs, marketing, partnerships, and merchant success
• Willingness to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends
• You can provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win
• You are curious and proactive in experimenting with AI technologies to improve workflows, optimize messaging, and uncover new ways to connect with merchants
• You thrive in rapidly changing, ambiguous, and fast moving environments
• You have examples to share of how you're already living Loop's core values: Be a Human First, Courage Over Comfort, Own the Outcome and Make Merchants Successful

Benefits

• Medical, dental, and vision insurance
• Flexible PTO
• Company holidays
• Sick & safe leave
• Parental leave
• 401k
• Monthly wellness benefit
• Home workstation benefit
• Phone/internet benefit
• Equity

Company Overview