[Remote] Sales Development Representative - Cross Industry

Note: The job is a remote job and is open to candidates in USA. Hyland is a fast-scaling technology company building momentum, and they are seeking a Sales Development Representative to join their Sales Development team. This role involves outbound prospecting, cold calling, and qualifying leads to support Account Managers and drive sales opportunities.

Responsibilities

• Own outbound prospecting efforts, with a strong focus on cold calling, email, and multi‑channel outreach
• Connect with a high volume of leads to quickly determine customer fit and sales potential
• Participate in discovery calls alongside Account Managers to qualify prospects, gather insights, and introduce core product offerings
• Maintain purposeful, consistent contact with prospects to educate, build trust, and move opportunities forward
• Generate new qualified leads by building target account lists and executing calling and email campaigns
• Represent the company at trade shows and events, engaging prospects and ensuring timely, thoughtful follow‑up
• Accurately document all prospect activity and interactions in internal systems and CRM tools
• Seamlessly transition qualified opportunities to Account Managers, ensuring all relevant customer context is shared
• Review and support RFPs, assisting prospects with documentation as needed
• Leverage a modern, multi‑tactical sales technology stack to maximize outreach effectiveness
• Partner with field reps and cross‑functional teams to support targeted campaigns and growth initiatives
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Skills

• Bachelor's degree or equivalent practical experience
• Direct experience with our tech stack such as; Salesforce, Salesloft, 6sense, LinkedIn Sales Navigator, and ZoomInfo
• Experience in inside sales or sales development, with a strong emphasis on outbound cold calling
• Comfort operating in a fast‑paced, quota‑driven environment where activity fuels results
• Clear, confident communication skills — you know how to adapt your message to your audience
• Proven ability to build rapport quickly and earn trust over the phone and virtually
• Strong business acumen with a curiosity for technology and how it solves real problems
• Self‑motivated, competitive, and energized by goals and performance metrics
• Skilled at asking thoughtful, probing questions to uncover meaningful insights
• Highly organized, detail‑oriented, and disciplined about updating systems and tracking progress
• Proficiency with Microsoft Windows and Office tools
• Ability to travel up to 5% for events or team needs

Benefits

• Fully remote work
• Clear career paths into Digital Territory Sales Managers or leadership roles
• Supportive, sales culture that values coaching and learning

Company Overview