Note: The job is a remote job and is open to candidates in USA. LifeStance Health is a leading mental health practice dedicated to supporting individuals and communities with their mental health needs. They are seeking a Sales Manager to lead a team of Clinician Liaisons, focusing on driving referral growth and building relationships with healthcare providers. This role involves strategic planning, performance management, and collaboration with clinical and operational teams to enhance outreach efforts.
Responsibilities
- Lead, coach, and develop a team of Clinician Liaisons to achieve referral growth and activity targets
- Conduct regular field coaching to strengthen outreach effectiveness and relationship-building skills with ride-alongs as needed
- Foster a culture of accountability, collaboration, and continuous improvement
- Support hiring, onboarding, and ongoing development of CL team members
- Develop and execute territory-level outreach strategies aligned with growth objectives
- Guide CLs in building high-impact call plans with referral partners
- Expand stakeholder engagement within accounts by building relationships across multiple decision-makers
- Identify and prioritize opportunities across CAP, Non-CAP, and new referral sources
- Deepen engagement within key accounts to strengthen long-term referral partnerships
- Establish, track, and drive performance against key metrics, including referral volume, outreach activity, and conversion rates
- Utilize Salesforce and reporting tools (e.g., PowerBI) to monitor performance and identify trends
- Conduct regular 1:1s to review performance, provide coaching, and align on priorities
- Ensure consistent execution of outreach strategy across the team
- Maintain an active presence in the field to support and coach CLs in real-time
- Provide guidance on relationship-building, stakeholder engagement, and referral conversion
- Reinforce best practices in account management, including broadening engagement within priority accounts
- Support CLs in strengthening account coverage and expanding their network within each referral partner
- Partner with Clinical and Operations teams to align outreach efforts with clinician capacity and patient access needs
- Collaborate with internal stakeholders to support provider engagement and educational opportunities
- Ensure alignment between referral demand and scheduling availability
- Ensure accurate and timely documentation of outreach activities within Salesforce
- Reinforce adherence to Salesforce standards and best practices
- Maintain visibility into referral trends, account activity, and overall business performance
Skills
- Bachelor's degree in business, marketing, healthcare administration, or related field
- 5+ years of sales or business development experience; 2-3 years of leadership experience
- Proven ability to lead and develop high-performing, field-based sales teams
- Strong relationship-building and coaching skills
- Data-driven mindset with experience using Salesforce and performance reporting tools
- Ability to thrive in a fast-paced, growth-oriented environment
- Willingness to travel regularly within assigned markets
- Qualified candidates must be legally authorized to be employed in the United States
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Benefits
- Medical, dental, vision, AD&D, short and long-term disability, and life insurance
- A 401k retirement savings with employer match
- Paid parental leave
- Paid time off
- Holiday pay
- Employee Assistance Program
Company Overview
LifeStance is a national provider of behavioral healthcare services with operations across the country. It was founded in 2017, and is headquartered in Bellevue, Washington, USA, with a workforce of 5001-10000 employees. Its website is https://lifestance.com/.