Note: The job is a remote job and is open to candidates in USA. Roo is a company dedicated to empowering animal healthcare professionals with innovative staffing solutions. They are seeking a Sales Operations Manager to enhance their go-to-market strategy through improved sales productivity, data-driven decision making, and operational excellence across markets.
Responsibilities
- Partner with Business Development and Marketplace leadership, as well as cross-functional teams, to support initiatives that accelerate Roo’s growth
- Build, maintain, and optimize tools, dashboards, and reporting to track performance across markets and sales activities
- Analyze field performance and deliver actionable insights to improve productivity and outcomes
- Support the development and execution of sales and account management playbooks
- Identify and implement systems and processes that improve efficiency, scalability, and revenue attainment
- Support and continuously improve Roo’s operating cadence (weekly, monthly, and quarterly business reviews)
- Drive execution of GTM programs and operational rollouts in new markets and geographies
- Monitor performance against targets and proactively surface insights, risks, and opportunities
- Identify gaps in reporting, tools, or processes and independently drive solutions
- Partner with Business Development and Account Management teams to support market strategies, including: Lead generation and conversion optimization, Supply acquisition and marketplace health, Listing quality and pricing optimization
- Collaborate with the Data team to size market opportunities and measure ROI of key initiatives
- Conduct ad hoc analyses to inform strategic and operational decisions
Skills
- 5+ years of experience in Sales Operations or a related analytical/operational role
- Experience in a startup or early-stage SaaS environment
- Proven ability to operate as a strong cross-functional partner and influence without authority
- Experience supporting or executing GTM strategies at a regional or market level
- Strong experience building and maintaining metrics, dashboards, and reporting frameworks
- Familiarity with the full customer lifecycle (pre-sales, sales, and customer success)
- Understanding of recurring revenue business models and key value drivers
- Comfortable working across sales methodologies, metrics, and day-to-day operational needs
- Strong analytical and problem-solving skills with high attention to detail
- Clear and effective communication skills (written and verbal)
- Self-starter with the ability to prioritize and execute in a fast-paced environment
- Proficiency in CRM tools (e.g., HubSpot, Salesforce), Excel, and GSuite
Benefits
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
Company Overview
Roo is an online veterinary relief service platform that allows vet professionals to secure freelance work. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://roo.vet.