Note: The job is a remote job and is open to candidates in USA. AssetWatch is a company dedicated to enhancing manufacturing uptime through innovative condition monitoring solutions. They are looking for a Sales Operations Systems Analyst to support and scale their go-to-market operations, focusing on CRM administration, user support, and data quality management.
Responsibilities
- Serve as a primary resource for day-to-day support of Salesforce and related go-to-market technologies
- Investigate, troubleshoot, and resolve system, process, and data issues reported by business users
- Partner with Business Systems and Development teams to document requirements, validate solutions, and support deployments
- Execute user acceptance testing (UAT) and assist in validating system enhancements before release
- Monitor system adoption and identify opportunities to improve user experience and process adherence
- Support technology implementations, migrations, and operational rollouts across the go-to-market organization
- Serve as a primary point of contact for inbound sales operations and systems requests
- Manage and resolve support tickets in a timely and professional manner
- Partner directly with Sales, Deal Desk, Customer Success, and Leadership teams to understand business needs and recommend solutions
- Communicate system updates, process changes, and best practices to end users
- Deliver occasional live trainings and create short enablement videos to support process adoption
- Monitor CRM data quality and proactively identify data integrity issues
- Manage duplicate records, account ownership, territory assignments, and enrichment processes
- Maintain integrations with enrichment and data providers such as ZoomInfo and similar platforms
- Identify trends and root causes of recurring data issues and recommend preventative solutions
- Support ongoing governance efforts to improve system accuracy, consistency, and scalability
- Document business processes, system configurations, and operational procedures
- Create and maintain training materials, knowledge base articles, and process documentation
- Identify opportunities for automation and operational efficiency improvements
- Assist in designing scalable workflows that improve user experience and reduce manual effort
- Support reporting and analysis related to territories, account assignments, capacity planning, pipeline hygiene, and operational performance
- Validate data used in forecasting, territory planning, and executive reporting
- Assist in identifying trends, gaps, and operational risks through data analysis
- Provide actionable insights that support decision-making across the go-to-market organization
Skills
- 2+ years of experience in Sales Operations, Revenue Operations, Business Systems, CRM Administration, or a related field
- Experience working within Salesforce
- Strong understanding of CRM data structures, reporting, and workflow management
- Experience managing data quality, deduplication, enrichment, and user support processes
- Understanding of CRM data structures, sales processes, and go-to-market operations
- Experience supporting business users, troubleshooting operational issues, and documenting requirements
- Experience participating in system testing, UAT, or technology implementations
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to explain technical concepts to non-technical stakeholders
- Highly organized with strong attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Experience with ZoomInfo, Clay, Gong, Nooks, or similar GTM technologies
- Experience with workflow automation tools such as Zapier
- Experience supporting territory management and account assignment processes
- Experience creating training content, documentation, or user enablement materials
- Familiarity with SaaS sales and revenue operations processes
Benefits
- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO
Company Overview
Manufacturing facilities face common challenges including stressed equipment, unplanned downtime, and strained personnel. It was founded in 2014, and is headquartered in Westerville, Ohio, USA, with a workforce of 201-500 employees. Its website is https://www.assetwatch.com/.