Note: The job is a remote job and is open to candidates in USA. Flock is a technology company dedicated to reducing crime and protecting privacy through innovative solutions. They are seeking a Senior Manager of Product Design to elevate the usability and design quality of their product suite while fostering collaboration between Product, Engineering, and Design teams.
Responsibilities
- Level up the quality of design in our product and the craft of our design team
- Shape a design vision grounded in customer insights and data, focusing on the product experiences where design can drive the greatest impact
- Mentor and empower a team of 9 designers as a hands-on player-coach who deeply understands users, workflows, and product details
- Strengthen alignment across Product and Engineering to solve meaningful problems for our customers
- Right-size design systems, processes, and rituals for hyper-growth, ensuring we balance speed with quality
- Ensure an understanding of the underlying models and primitives that enable great UX to be built on top
- Improve usability and consistency across web and mobile experiences
- Champion user-centered design across prototyping, journey mapping, system design, and interface design
- Build and evolve the design team’s culture, principles, vision, and shared language
- Establish and maintain design processes and rituals that enable high-quality work at high velocity
- Strengthen relationships with Product, Engineering, and customer-facing teams to ensure we’re solving the right problems and delivering intuitive, impactful experiences
- Lead a data-informed design practice – partnering with Product Analytics and cross-functional teams to define, track, and interpret UX health indicators — using insights to guide design decisions and measure impact
- Serve as a hands-on player-coach, engaging in discovery, testing, validation, and iterative loops with the Design team, as well as Product and Engineering
- Lead cross-functional initiatives that strengthen our experience quality, such as accessibility (WCAG), usability and interaction standards, and shared patterns across products
Skills
- 8+ years of product design experience, with deep expertise designing across multiple platforms, especially web applications
- Proven leadership experience managing and developing product designers in a player-coach capacity, ideally in a high-growth environment
- Strong UX foundation and expertise across the core design disciplines: Defining core primitives, information architecture, interaction design, and user interface design, with the ability to evaluate and elevate the quality of each
- Strong design craft and product intuition, able to translate complex user needs into simple, effective solutions
- Exceptional cross-functional communication skills, with the ability to influence and align stakeholders at every level
- Comfort operating with ambiguity and driving clarity in fast-paced, high-growth settings
- Wired to build with time-to-value for the customer in mind
- Experience designing for B2B SaaS products used across varied user contexts and technical comfort levels
Benefits
- Flock Safety Stock Options
- Flexible PTO : We offer non-accrual PTO, plus 11 company holidays.
- Fully-paid health benefits plan for employees : including Medical, Dental, and Vision and an HSA match.
- Family Leave : All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
- Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
- Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, a1nd digital tools, all tailored to each individual's needs.
- Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
- Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
- ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
- WFH Stipend: $150 per month to cover the costs of working from home.
- Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
- Home Office Stipend: A one-time $750 to help you create your dream office.
Company Overview
Flock Safety is the leading public safety platform designed to help communities prevent and reduce crime, not just respond to it. It was founded in 2017, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.flocksafety.com.