Note: The job is a remote job and is open to candidates in USA. Leap is on a mission to transform the home improvement industry, and they are seeking a Senior Product Designer to lead the design of their new platform, Leap Crew. In this role, you will define the interaction model and ensure a user-centered design approach that enhances contractor efficiency and trust in AI-powered tools.
Responsibilities
- The end-to-end design vision for the platform, including the north-star artifacts (experience principles, concept designs, future-state flows) that give the team a shared target
- The agentic experience itself, the heart of this role: how the system proposes work, how a contractor reviews and overrides it, its error and low-confidence states, and how control stays with the human even as the agent does more
- A continuous research practice with ongoing relationships with the contractors piloting the platform, well beyond a formal session cadence
- The quality conscience for the experience: contractor-ready set before development, defended at release, and post-launch contractor signal treated as a leading indicator rather than a lagging report
- The design system for a new product: proposing the components and patterns the rest of the team will build on
- Design strategy that shapes what the team builds next, not just how it looks
- Raising the craft bar of the designers around you: specific critique that makes their work better, and direct mentorship when the team has more junior designers
Skills
- 5–8 years of product design experience, with at least two years operating at a senior level in B2B SaaS
- A portfolio showing strategic ownership of a product area: research, problem framing, a design vision, shipped flows, and the outcomes that followed, including what you learned when something didn't work
- Deep in Figma, a real contributor to design systems, and fluent at using AI to stand up working prototypes quickly, at whatever fidelity the question demands
- A mature research practice: you run structured interviews, synthesize across many sessions, and change direction on evidence
- Genuine interest and fluency in designing AI-powered experiences. You have opinions about what makes an AI feature trustworthy, and ideally you've shipped or prototyped one
- Strong technical fluency: you hold your own with engineers on architecture trade-offs, read data, and reason about feasibility
- Evidence of raising the craft bar of the designers around you, formally or informally
- Writing that shifts decisions, not just describes what was made
Benefits
- Affordable Health & Wellness Coverage– comprehensive and competitive benefits package, starting the first of the month following your hire date.
- 401(k) company match to help you build financial security.
- Flexible Time Off (FTO) policy, 10 paid sick days, and 8 paid company holidays.
- Comprehensive Employee Assistance Program (EAP)– resources to support your mental health, financial well-being, and everyday challenges.
- Exclusive Discounts with LifeMart(via ADP)– save on groceries, restaurants, entertainment, pet insurance, cell phones,child care, and more!
- MoveSpringWellness App– stay active and engaged with company step challenges, workout content, meditation tools, and wellness blogs for a healthier you!
- Culture & Team-Building Activities– we love to connect, celebrate, and grow together through team events, fun challenges, and company traditions like our Annual Summit!
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