Note: The job is a remote job and is open to candidates in USA. Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence, starting with customer service. They are seeking a highly skilled Product Manager with extensive experience in designing and managing integrations directly with enterprise customers, responsible for leading the design, development, and delivery of integrations while collaborating with cross-functional teams.
Responsibilities
- Customer-Centric Problem Solving: Engage with enterprise customers to understand their requirements and translate these into specifications for actionable engineering deliverables
- Integration Leadership: Lead the design, development, and delivery of integrations, ensuring compatibility with complex systems, APIs, and multi-tenant SaaS platforms
- Cross-Functional Collaboration: Partner with engineering, sales, customer success, and other stakeholders to prioritize and execute on key initiatives
- Product Strategy & Vision: Define and execute a multi-year product vision and roadmap for integration-heavy enterprise solutions
- Scalability & Performance: Ensure integrations are built to scale, maintaining high levels of reliability, performance, and security
- Technical Guidance: Provide input on architecture and feasibility while working closely with engineering teams to deliver high-quality solutions
- Hiring and Mentorship: Help build and grow the team, particularly focusing on recruiting and mentoring talent with expertise in integrations
- Continuous Improvement: Leverage customer feedback, market trends, and analytics to refine and enhance integration capabilities
Skills
- Minimum of 7 years in a product role, with a focus on designing and managing integrations for enterprise customers
- Proven track record of delivering scalable, complex integrations involving APIs, SaaS platforms, and third-party systems
- Proficiency in multi-tenant SaaS, support tools, or CRM services, with a focus on enterprise-level user segments
- Demonstrated enthusiasm and competency in Generative AI, LLMs, and machine learning
- Experience in conceptualizing and implementing a multi-year product vision and roadmap
- Exceptional written and verbal communication skills, with the ability to define customer problems clearly and concisely across different stakeholder types
- Ability to navigate ambiguity, foster cross-functional collaboration, and excel in a high-paced environment
- Strong strategic thinking and hands-on problem-solving abilities, with a focus on driving value for the business
- High energy, strong work ethic, and disciplined execution skills
Benefits
- Offers Equity
- Offers Bonus
- Competitive salary
- Comprehensive benefits
- Meaningful equity stakes
- Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard
Company Overview
Generative AI platform to reimagine customer experience starting with support It was founded in 2023, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://www.mavenagi.com.