Note: The job is a remote job and is open to candidates in USA. Synapse Health is focused on streamlining the durable medical equipment (DME) process through innovative tech-based solutions. They are seeking a technical Engineering Manager to lead a team in building software that impacts patients, providers, and partners, while guiding technical direction and fostering a culture of continuous improvement.
Responsibilities
- Lead and develop a team of 4–8 engineers while fostering a culture of ownership, accountability, and continuous improvement
- Partner closely with Product Management and stakeholders to prioritize work, align on business outcomes, and ensure teams are solving meaningful problems
- Collaborate with engineers on technical designs and architectural decisions, helping teams deliver scalable, maintainable, and secure solutions aligned with broader engineering goals
- Provide technical guidance across architecture, implementation, and delivery, helping engineers make sound decisions and navigate tradeoffs effectively
- Maintain a strong understanding of your team's systems and contribute technical insight when needed
- Create clarity in ambiguous situations, helping teams break down complex initiatives into actionable plans and deliver high-quality solutions
- Establish effective operating rhythms and delivery practices that balance execution, quality, and sustainability
- Drive adoption of modern engineering practices including CI/CD, automated testing, observability, AI-assisted development workflows and more
- Coach and mentor engineers through feedback, career development, and technical growth
- Identify technical, operational, and delivery risks early and help teams navigate them successfully
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience
- 8+ years of software engineering experience, including at least one year of experience leading engineers through direct management
- Experience leading engineering teams responsible for customer-facing or business-critical software products
- Strong software engineering fundamentals and the ability to collaborate on technical designs, evaluate tradeoffs, and guide teams toward sound engineering decisions
- Experience designing, building, and operating distributed systems and cloud-native applications in production environments
- Experience partnering closely with Product Management and business stakeholders to prioritize work, make tradeoffs, and deliver business outcomes
- Strong understanding of modern software development practices including CI/CD, automated testing, observability, incident management, and release processes
- Experience working in cloud environments such as Azure, AWS, or GCP
- Demonstrated ability to balance speed, quality, technical debt, and long-term maintainability
- Experience leading teams through ambiguity, organizational change, and evolving business priorities
- Familiarity with regulated environments involving sensitive customer or healthcare data
- Experience with C#, .NET, and Azure is helpful but not required
Benefits
- Professional growth opportunities with compelling career paths
- Healthy work-life balance supported by flexible paid time off (PTO)
- Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members
- 401(k) savings plan with employer matching contributions
Company Overview
Synapse Health is on a mission to 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝘁𝗵𝗲 𝗗𝗠𝗘 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 by removing barriers, improving accountability, and delivering solutions that work better for providers, suppliers, and most importantly, patients. It was founded in 2016, and is headquartered in Skokie, Illinois, US, with a workforce of 51-200 employees. Its website is http://www.synapsehealth.com.